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Carlos Munoz
2,219 Reviews
Dealership Experience
12 yrs, 9 mos
Industry Experience
33 yrs, 8 mos
Languages Spoken
Spanish
2,219 Reviews
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2219 Reviews of Carlos Munoz
August 31, 2025
Carlos has been my advisor for a few years and he has always been great! He makes the whole process smooth, keeps me updated, and goes above and beyond to make sure my BMW is well taken care of. always been great! He makes the whole process smooth, keeps me updated, and goes above and beyond to make sure my BMW is well taken care of. More
by NATALIEA514
Verified Customer
August 31, 2025
Carlos is a great service advisor. He explains whatever needs to be done and doesn't add anything else to the service. Totally honest and attentive. He took the time to help me load He explains whatever needs to be done and doesn't add anything else to the service. Totally honest and attentive. He took the time to help me load my new phone into the bluetooth on the car. Great person to work with! More
by KIRKJF3
August 30, 2025
My satisfaction was excellent with my service advisor. I'm very satisfied with the service I'm very satisfied with the service More
by AHARALAMPOPOULOS941
Other Employees Tagged: Jennifer Folsom
August 28, 2025
Always best service and quality car, everyone is really professional I had always best experience!! best dealership in town!! professional I had always best experience!! best dealership in town!! More
by OSTERIA500SARASOTA
Other Employees Tagged: Maria Lizardi, Marcus Cuffaro
August 27, 2025
The service department team is awesome. The team is very knowledgeable and attentive to needs and we'll being of your vehicle..The Sales team is up to date on vehicle features and options.T The team is very knowledgeable and attentive to needs and we'll being of your vehicle..The Sales team is up to date on vehicle features and options.They really take care of the customer. More
by EM0825
Other Employees Tagged: Naycolle Wright, Lucy Aguilar, Cameron Goudreau
August 25, 2025
Jack in sales is a forty-year BMW veteran. His product knowledge and experience is second to none. Carlos Munoz in Service hands down consistently delivers superior service. Miguel my Tech, is His product knowledge and experience is second to none. Carlos Munoz in Service hands down consistently delivers superior service. Miguel my Tech, is an absolute professional and a credit to the trade. More
by CDEMARTINI
Other Employees Tagged: Jack Hojnacki, David Fishburn , Carlos Munoz, Miguel
August 21, 2025
I will probably never go back to this dealership. I was appalled that they were charging 3% if you used a credit card. I went in for a basic oil change and it seemed that was not enough for them. The I was appalled that they were charging 3% if you used a credit card. I went in for a basic oil change and it seemed that was not enough for them. They went out of there way to try and find other things wrong with my 4 year 14000 mile car. I also had a 10:00 appointment to have some scratches fixed on the tire rim. I was told he left. Really! It was definitely not a good experience. More
by Colleen
August 20, 2025
BMW of Sarasota has always been a very pleasant experience. Carlos especially consistently goes above and beyond to assist me. Thanks Carlos! The only Complaint I have is that the Hertz Courtes experience. Carlos especially consistently goes above and beyond to assist me. Thanks Carlos! The only Complaint I have is that the Hertz Courtesy cars are often a little stinky and beat up. The Rav 4 that I got while my service was being completed smelled and was dirty inside. I suppose I am spoiled by my X7. Otherwise, she. I’ve had BMW loaners they have always been in really Great condition but there were none available as I had a recall so I got the Hertz treatment. First world problems. I know. More
by LDJODAT
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