Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,295 Reviews

Dealership Experience

13 yrs

Industry Experience

33 yrs, 11 mos

Languages Spoken

Spanish Spanish

5.0

2,295 Reviews

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2295 Reviews of Carlos Munoz

December 24, 2025

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Employee Rating

4 Carlos is a very good knowledge person, really professional, and helps me with everything with my vehicle. More

by AMALFIMATOS
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

December 22, 2025

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Carlos is great good customer service Highly recommend. Competitive pricing. Overall have always been very pleased More

by GWFARRELLY
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2025

BMW of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.

December 22, 2025

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Catlos is super. He got my M5 in fir service to fix a colant leak at the last minute and was able to have the service competed very quickly. He arranged for a Uber More

by hmwoodruff2
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2025

BMW of Sarasota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2025

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Carlos is what keeps me coming back. He is a gem. He is smart and has integrity. More

by Allen
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Dec 19, 2025

BMW of Sarasota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2025

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Employee Rating

Excellent service. Everything was fixed in a timely manor. We had a great experience at BMW. From start to finish, everything was handled professionally and efficiently More

by tina.russo
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Dec 19, 2025

BMW of Sarasota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 18, 2025

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It was our first experience with BMW at Sarasota… we are more than impressed with the ease of scheduling an appointment, the speed at which they serviced our vehicle… and Carlos was professional, courteous, More

by Trz123
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2025

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 17, 2025

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Cameron went above and beyond to rectify the problem and found a solution. Thanks for taking the time to correct the problem. More

by klassyk93
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Goudreau

Dec 17, 2025

BMW of Sarasota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 15, 2025

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Employee Rating

Had to take Car in to BMW over weekend ,called my serviceman Carlos Munoz he told me it would be ready in Tuesday morning when I got back. and it was as always . They are great there!! More

by DEBBIE.ROADWALT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

BMW of Sarasota responded

Thanks for sharing your thoughts about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

December 14, 2025

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I always expect prompt and professional service and have never been disappointed. I highly recommend. More

by DANDENTON976
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Recommend Dealer
Yes
Dec 14, 2025

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2025

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Employee Rating

Great service and as always nice waiting area. I always enjoyed do my services at this dealership More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2025

BMW of Sarasota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Sarasota, we look forward to having you as a valued customer for many years to come!

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