Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,177 Reviews

Dealership Experience

12 yrs, 7 mos

Industry Experience

33 yrs, 6 mos

Languages Spoken

Spanish Spanish

5.0

2,177 Reviews

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2177 Reviews of Carlos Munoz

July 01, 2025

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Employee Rating

It took over 3 hours for my car to be returned back to me for an oil change I waited for. The video stated I was going to get a quote for rear brake replacements; but never got one. Too late now, since I ord More

by PHIL.EPSTEIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Cuffaro

June 29, 2025

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Jamie was very pleasant and helpful with the check in. The seating area very clean and comfortable with an abundance of drinks and snacks to choose from. My salesman Jack is always available to talk to. A More

by MILLIGAN117
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Pilarczyk, Marcus Cuffaro

June 29, 2025

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Mr. Carlos Munoz is an outstanding and knowledgeable individual who is what others should strive to be in the service industry. Not only is he invaluable to the customer, sit and watch his office for a More

by PCHARLES1986
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Recommend Dealer
Yes

June 29, 2025

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From sales to service they try and do the very best to make the service the best experience anyone can get and the best sales team anywhere I plan on getting my new car there I’m very happy More

by Loujannetty
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Recommend Dealer
Yes

Other Employees Tagged: Nicole

June 28, 2025

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We appreciate Carlos professionalism, courtesy, attention to our needs and efficient processing of our service transactions. More

by PAMELA.MILES
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Recommend Dealer
Yes

June 28, 2025

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Carlos is very honest and doesn’t want to sell you anything you don’t need. More

by TOMMERTZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Pilarczyk, Marcus Cuffaro

June 27, 2025

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I’ve experienced good service at BMW dealers in general, but Carlos stands out as one of most competent, friendly, and professional service advisors I’ve encountered. He walked me through my service issues, More

by Steve
Service Price Transparency
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Recommend Dealer
Yes

June 25, 2025

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Very helpful very responsive took great care of me my service advisor took great care of me and got my car back to me very promptly and in a timely fashion with my problem solved More

by Butter1992
Service Price Transparency
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Recommend Dealer
Yes

June 25, 2025

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My issue was resolved quickly and professionally. I was happy with my service. Thank you. More

by KEITH66
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paula Bryant

June 25, 2025

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My service advisor Maria is amazing, very courteous, respectful and most of all she listens. Simply awesome 👌 More

by SHARON.XIMINES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maria Lizardi

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