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Carlos Munoz
2,481 Reviews
Dealership Experience
13 yrs, 8 mos
Industry Experience
34 yrs, 7 mos
Languages Spoken
Spanish
2,481 Reviews
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2481 Reviews of Carlos Munoz
December 19, 2018
Service It was a great experience. The staff were considerate. The service quality was excellent. Everybody was courteous and the explanations were detailed. It was a great experience. The staff were considerate. The service quality was excellent. Everybody was courteous and the explanations were detailed. Overall everything was great More
by acharyana75
Verified Customer
December 16, 2018
Oil change Excellent professional help, on time and friendly service, enjoyed the lounge area while the staff particularly Carlos keep me fully informed of how t Excellent professional help, on time and friendly service, enjoyed the lounge area while the staff particularly Carlos keep me fully informed of how the service was going and when I could expect my car to be complete. More
by TJACKSON8702
December 16, 2018
Efficient and Professional Our new car was delivered with a minor scratch on the deck lid. BMW has a professional relationship with a company called 2Zero on Clark Road in Saras Our new car was delivered with a minor scratch on the deck lid. BMW has a professional relationship with a company called 2Zero on Clark Road in Sarasota, They picked up the auto completely refinished the trunk lid to new condition and returned it to the dealership in Factory new condition. More
by DAVIDMHELLER
Other Employees Tagged: Doug Gibson, Sequoia Notton, Jonathan Parker, Cruz Rodriguez, Johnny Rodriguez
December 15, 2018
1998 528i repair Extremely disappointed to get into car after spending almost blue book value for maintenance and the check engine light is on??? Technicians rarely f Extremely disappointed to get into car after spending almost blue book value for maintenance and the check engine light is on??? Technicians rarely finish any repairs in original estimated time. My new seat motor makes noises a new one should not? Carlos Munoz in service is the ultimate professional! More
by SIESTACHAD
Other Employees Tagged: Kyle Tabar
December 14, 2018
Ever is a pleasure, BMW Prontly resolve maintenance my car , very carefully , fast , very friendly, Carlos is Amazing worker at BMW thank you my BMW ever is a pleasure reco Prontly resolve maintenance my car , very carefully , fast , very friendly, Carlos is Amazing worker at BMW thank you my BMW ever is a pleasure recommend More
by MILKA
December 13, 2018
Carlos is always excellent BMW Sarasota has excellent service. They always check my car thoroughly even if I'm in for routine maintenance. Carlos always ttakes the time to educ BMW Sarasota has excellent service. They always check my car thoroughly even if I'm in for routine maintenance. Carlos always ttakes the time to educate me on understanding my cars's needs and is professional and caring. He is top notch. More
by JKALYASIN
December 12, 2018
Bmw i3 Service Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has exceeded expectations! More
by GARYTIFFANY
December 12, 2018
Such a professional job Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I can say is truly Top Notch ! More
by SANDB1992
Other Employees Tagged: The young man who took all my sign in information. Such a friendly , welcoming worker !
December 11, 2018
Thankful for my service advisor The overall system of making an appointment, coordinating with parts, and arriving and checking in is very complicated and confusing. The service adv The overall system of making an appointment, coordinating with parts, and arriving and checking in is very complicated and confusing. The service adviser gives me confidence, however, by smoothing out the process. Also, I emerged with lots of dirty finger prints - inside, outside, even on my wife's hat which we left in the trunk. More
by no
December 09, 2018
Very professional and friendly service. Very professional custumer service. Service was completed in a timely fashion and we were notified of completion in a timely fashion. Carlos was very Very professional custumer service. Service was completed in a timely fashion and we were notified of completion in a timely fashion. Carlos was very informative and helpful. More
by PBAHRENS85
