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Carlos Munoz
2,425 Reviews
Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
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2425 Reviews of Carlos Munoz
November 17, 2019
EXCELLENT SERVICE! Carlos is terrific every time I visit BMW, Sarasota. He keeps me informed, answers my questions and addresses all my issues with my vehicle Very eas Carlos is terrific every time I visit BMW, Sarasota. He keeps me informed, answers my questions and addresses all my issues with my vehicle Very easy to work with. More
by DDMM5210
Verified Customer
November 16, 2019
Great service I was very pleased with the service I received at the store by all in the waiting area and especially at the service department and my advisor Carlo M I was very pleased with the service I received at the store by all in the waiting area and especially at the service department and my advisor Carlo Munoz More
by dottyhrifl
November 15, 2019
Good experience The loaner vehicle was worth the high cost in repairs, lol. Carlos took good care of me. I felt like i was in good hands. Stand up guy The loaner vehicle was worth the high cost in repairs, lol. Carlos took good care of me. I felt like i was in good hands. Stand up guy More
by klugh.adam
November 15, 2019
Awesome customer service! Carlos went above and beyond to explain the service to be performed and guided us through the process. We felt comfortable and will recommend Carlos a Carlos went above and beyond to explain the service to be performed and guided us through the process. We felt comfortable and will recommend Carlos and BMW to all our friends and colleagues. More
by gadesrosiers
November 15, 2019
Professional to the max My car was ready before the anticipated time. Staff was courteous and professional and Carlos explained everything to me and over delivered! Amazing My car was ready before the anticipated time. Staff was courteous and professional and Carlos explained everything to me and over delivered! Amazing job BMW! More
by melcbrown01
November 15, 2019
Representative was outstanding Had issues with my car and Carlos stepped up to the plate and helped resolve my issues. Thank you again Carlos for a wonders experience. Had issues with my car and Carlos stepped up to the plate and helped resolve my issues. Thank you again Carlos for a wonders experience. More
by aconstan1
November 14, 2019
BATTERY REPLACEMENT My service advisor is Carlos Muno. He has been my contact since we moved to Venice from Chicago in 2012. Alway very helpful and complete. I would neve My service advisor is Carlos Muno. He has been my contact since we moved to Venice from Chicago in 2012. Alway very helpful and complete. I would never want to deal with anyone else. I had to once when Carlos was on vacation an felt that the guy I felt with was pushy and not very knowledgeable. More
by ROHMANX
November 13, 2019
Another great experience I took my 2018 m2 in for its second service. Carlos Munoz my service mgr was extremely helpful. He booked my appt and everything for me. When i took I took my 2018 m2 in for its second service. Carlos Munoz my service mgr was extremely helpful. He booked my appt and everything for me. When i took my car in for service he treated my car like it was his own. He was fantastic once again!!!! This dealerships provides absolutely excellent customer service. More
by JohnM3579
November 13, 2019
My X3 was in for a software recall My service manager Carlo Munoz was wonderful - very professional and he kept me informed. He went over everything with me when I picked up my vehicle My service manager Carlo Munoz was wonderful - very professional and he kept me informed. He went over everything with me when I picked up my vehicle . More
by LOUGHLIN88
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