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Carlos Munoz
2,425 Reviews
Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
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2425 Reviews of Carlos Munoz
October 30, 2019
128 convertible Carlos Munoz was great and valets very efficient and friendly The place was jammer but they were very fast Will come back for service and new car Carlos Munoz was great and valets very efficient and friendly The place was jammer but they were very fast Will come back for service and new car in the future More
by TROMLEYJS
Verified Customer
October 30, 2019
Oil change The service was easy and quick. Carlos was great. Carlos was knowledgeable. He took the time to explain the specials and talked about the extended war The service was easy and quick. Carlos was great. Carlos was knowledgeable. He took the time to explain the specials and talked about the extended warranty. More
by CPANNARA
Other Employees Tagged: Tammy Saylor
October 30, 2019
Service visit Carlos managed my visit very effectively.from the time I arrived. The work was completed under the stated time. he did an exceptional job explaining t Carlos managed my visit very effectively.from the time I arrived. The work was completed under the stated time. he did an exceptional job explaining the the service performed and the status of my car’s systems. More
by MEMOORE6107
October 30, 2019
Tire sensor issues Carlos has been our service advisor with my mom‘s 2017 BMW. My mom is elderly and he’s been more than gracious to us and supporting our needs. Can’t s Carlos has been our service advisor with my mom‘s 2017 BMW. My mom is elderly and he’s been more than gracious to us and supporting our needs. Can’t say enough about the fine service that we receive every time we bring the car. More
by MARJORIE.HANS
Other Employees Tagged: Ken
October 30, 2019
Great service as always Carlos was great as usual. Despite having multiple appointments to juggle he was timely and helpful as always. Vehicle was serviced as promised and Carlos was great as usual. Despite having multiple appointments to juggle he was timely and helpful as always. Vehicle was serviced as promised and on time. More
by jtbadger
October 29, 2019
BMW 320i_Annual checkup I like the BMW service experience. I like the dedicated staff member approach BMW uses, this way, he/she gets to know me and my car each time I requir I like the BMW service experience. I like the dedicated staff member approach BMW uses, this way, he/she gets to know me and my car each time I require service. I like to commend Mr. Munoz for his dedicated attention to us when we arrived, his quick recognition and strong effort to find us a car loaner, saving us a lot of waiting time. Throughout the repair process, Mr. Munoz kept us up to date via text messaging. I very much appreciate the attention we received and nice treatment. Thank you Sal Puello More
by SAL.PUELLO
October 28, 2019
Renting My 2020 X3 Jack Hojnacki is the best and most professional representative I have met in my 20 year + experience of renting BMWs. Everything was handled very eff Jack Hojnacki is the best and most professional representative I have met in my 20 year + experience of renting BMWs. Everything was handled very efficiently and I am very pleased with the experience and my vehicle. John H. Thomas More
by CTHOMAS435
Other Employees Tagged: Jack Hojnacki
October 28, 2019
One of our Easiest Car purchasing experiences Step by step perfect, easy, efficient and enjoyable with snack bar and comfortable waiting room. Teamwork was impressive with everyone communicating a Step by step perfect, easy, efficient and enjoyable with snack bar and comfortable waiting room. Teamwork was impressive with everyone communicating and helping however they needed to to get the job done for us. Thank you one and all. More
by Robin Fogarty
Other Employees Tagged: Tammy Saylor , Rich Liammari
October 27, 2019
Informative. My service mgr was knowledgeable and efficient. He was able to get my car serviced the same day and stayed late to do the paperwork. My service mgr was knowledgeable and efficient. He was able to get my car serviced the same day and stayed late to do the paperwork. More
by LMMALM
October 27, 2019
Great service! Carlos was an amazing service advisor. He got everything done quickly, communicated throughout the process, and was easily reachable. I highly recomme Carlos was an amazing service advisor. He got everything done quickly, communicated throughout the process, and was easily reachable. I highly recommend him ams the service department. More
by LB
Other Employees Tagged: Zack did a great job setting me up with my rental!
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