Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 198

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

October 16, 2019

Dealership Rating
Employee Rating

Excellent Carlos is the reason for my excellent rating He provides the best customer service I have ever received at a dealership. He is professional knowledg More

by acb4014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2019

BMW of Sarasota responded

Thank you for the full five stars!

Nov 10, 2021

acb4014 responded

Carlos is the reason I keep coming back. He is not only an excellent technician but he is professional personable and takes the time to explain what is going to be done and why.

October 15, 2019

Dealership Rating
Employee Rating

Thank you Carlos ! Great experience will be back again ! Really fast service and able to get same day appointment. And love the fact I could take a free Uber. More

by ISMARINOLASCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2019

BMW of Sarasota responded

Thanks for your awesome review!

October 15, 2019

Dealership Rating
Employee Rating

Nice service Carlos pays attention to detail, and provides excellent service. We were an hour early for our appointment but got taken care of right away. Carlos is More

by SherryYu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2019

BMW of Sarasota responded

Sherry, thanks for letting us know that Carlos has earned your trust!

October 07, 2019

Dealership Rating
Employee Rating

Excellent service experience My service experience was wonderful as always. Carlos is amazing so efficient and friendly. Couldn’t have had a better time had an appointment for 2 More

by FTURNER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2019

BMW of Sarasota responded

Thanks for letting us know that Carlos got you in and out as fast as possible while still delivering quality service!

October 07, 2019

Dealership Rating
Employee Rating

Took great care of me as always Carlos always gives me first class service and is a pleasure to work with. I know my vehicle will get the service it needs and I’m in good hands More

by JAMESCFINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2019

BMW of Sarasota responded

We're glad to hear it, James -- thank you!

October 07, 2019

Dealership Rating
Employee Rating

Tire change Service was very attentive and the completers the tire change quickly. Carlos was great, went over the car throughly and exceeded my service expectat More

by TRUBAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2019

BMW of Sarasota responded

Thanks so much for the wonderful review!

October 07, 2019

Dealership Rating
Employee Rating

Saturday Service Was pleased with the Saturday service as my X3 was having a minor issue with the automatic engine on -off feature. I had Carlos Munoz as my service a More

by RON81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2019

BMW of Sarasota responded

We're so glad to hear that you had an outstanding visit with us from beginning to end, Ron -- thanks!

October 06, 2019

Dealership Rating
Employee Rating

Great service Carlos did excellent job. He made sure I was in and out in no time also helped me by providing valet service and was giving me updates throughout the More

by APATEL08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2019

BMW of Sarasota responded

Thanks for showing our team member Carlos how much you appreciate him!

October 05, 2019

Dealership Rating
Employee Rating

Service I was very satisfied with my experience with BMW employees and result of the service. BMW personal are always very Friendly and helpful. No complain More

by JHAN6457
Price
Recommend Dealer
Yes
Oct 08, 2019

BMW of Sarasota responded

Thanks very much for the wonderful review!

October 03, 2019

Dealership Rating
Employee Rating

Fast and excellent I’m very happy with this BMW dealership because has a very good location, and the costumer service is excellent. Mr. Carlos Muñoz is accessible, very More

by Janette1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Santori

Oct 03, 2019

BMW of Sarasota responded

Thank you very much for the wonderful review, Janette!

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