Carlos Munoz

Highly professional personnel and great cookies. Carlos has been my advisor since I moved to Florida; his highly knowledgeable and has treated me fairly and professionally. Carlos has been my advisor since I moved to Florida; his highly knowledgeable and has treated me fairly and professionally. More

by addisonbja Verified Customer Verified Customer

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Carlos has been my advisor for a few years and he has always been great! He makes the whole process smooth, keeps me updated, and goes above and beyond to make sure my BMW is well taken care of. always been great! He makes the whole process smooth, keeps me updated, and goes above and beyond to make sure my BMW is well taken care of. More

by NATALIEA514 Verified Customer Verified Customer

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Carlos is a great service advisor. He explains whatever needs to be done and doesn't add anything else to the service. Totally honest and attentive. He took the time to help me load He explains whatever needs to be done and doesn't add anything else to the service. Totally honest and attentive. He took the time to help me load my new phone into the bluetooth on the car. Great person to work with! More

by KIRKJF3 Verified Customer Verified Customer

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My satisfaction was excellent with my service advisor. I'm very satisfied with the service I'm very satisfied with the service More

by AHARALAMPOPOULOS941 Verified Customer Verified Customer

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Great reception, service advisor Carlos Munoz and technician Miguel. Prices are a bit high though. technician Miguel. Prices are a bit high though. More

by SIESTACHAD Verified Customer Verified Customer

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Always best service and quality car, everyone is really professional I had always best experience!! best dealership in town!! professional I had always best experience!! best dealership in town!! More

by OSTERIA500SARASOTA Verified Customer Verified Customer

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Dealership was very prompt replacing damaged tire - nice wait area, informative video of underneath car from technician, and Carlos was great! wait area, informative video of underneath car from technician, and Carlos was great! More

by Jefflong89 Verified Customer Verified Customer

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The service department team is awesome. The team is very knowledgeable and attentive to needs and we'll being of your vehicle..The Sales team is up to date on vehicle features and options.T The team is very knowledgeable and attentive to needs and we'll being of your vehicle..The Sales team is up to date on vehicle features and options.They really take care of the customer. More

by EM0825 Verified Customer Verified Customer

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Jack in sales is a forty-year BMW veteran. His product knowledge and experience is second to none. Carlos Munoz in Service hands down consistently delivers superior service. Miguel my Tech, is His product knowledge and experience is second to none. Carlos Munoz in Service hands down consistently delivers superior service. Miguel my Tech, is an absolute professional and a credit to the trade. More

by CDEMARTINI Verified Customer Verified Customer

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I will probably never go back to this dealership. I was appalled that they were charging 3% if you used a credit card. I went in for a basic oil change and it seemed that was not enough for them. The I was appalled that they were charging 3% if you used a credit card. I went in for a basic oil change and it seemed that was not enough for them. They went out of there way to try and find other things wrong with my 4 year 14000 mile car. I also had a 10:00 appointment to have some scratches fixed on the tire rim. I was told he left. Really! It was definitely not a good experience. More

by Colleen Verified Customer Verified Customer

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