Carlos Munoz | Page 213

Tip Top Shop Like sending your car to the Spa at the Ritz Carlton! Quite a pampering experience for myself and my car. The entire service team is on point, profess Like sending your car to the Spa at the Ritz Carlton! Quite a pampering experience for myself and my car. The entire service team is on point, professional and genuinely interested in customer satisfaction. It makes me want to buy another BMW! More

by JBENNINGTON203166 Verified Customer Verified Customer

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Good service Carlos and the team were very busy but he followed up regularly and kept me informed. They gave me a rental car to use while my car was being service Carlos and the team were very busy but he followed up regularly and kept me informed. They gave me a rental car to use while my car was being serviced. More

by PVANDENBERG83 Verified Customer Verified Customer

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Oil change Great service Was able to use coupon Reviewed past work and upcoming work Carlos was very helpful Coming back for brakes and tires after getting a Great service Was able to use coupon Reviewed past work and upcoming work Carlos was very helpful Coming back for brakes and tires after getting a written estimate that seemed like a good deal More

by RENNIEMARK38 Verified Customer Verified Customer

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Oil change Went in for a oil change with an appointment at 1:30 and left at 3:30. Seemed pretty long, other than that it was good. Employees were friendly servic Went in for a oil change with an appointment at 1:30 and left at 3:30. Seemed pretty long, other than that it was good. Employees were friendly service writer was informative and the waiting area is top notch. More

by jonds Verified Customer Verified Customer

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Carlos The service center crew were very polite and courteous. Mr Carlos was very professional, took care of my car as should be . I rate Carlos 10 ..... The service center crew were very polite and courteous. Mr Carlos was very professional, took care of my car as should be . I rate Carlos 10 ..... More

by CCELA8 Verified Customer Verified Customer

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Awesome We are very pleased with the service offered at your franchise location in Sarasota. From the service scheduler John and the rental car guy to Carlos We are very pleased with the service offered at your franchise location in Sarasota. From the service scheduler John and the rental car guy to Carlos the manager nothing but professionalism was displayed. More

by SGL840 Verified Customer Verified Customer

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Drive straight Brought my car in for an alignment. I was notified by Carlos that I had a serious tire issue that I didn’t know about. The tech noticed during his ins Brought my car in for an alignment. I was notified by Carlos that I had a serious tire issue that I didn’t know about. The tech noticed during his inspection that one of the tires had a long dry rot crack on the inner sidewall. Said it could be very dangerous considering I like to drive fast with my fast car. So end up replacing both of the front tires and getting the alignment. Carlos knows my driving habits and is always concerned about safety first. The tech also needs to be acknowledged for catching the tire issue. On a another note. While I was there, I decided it was time to replace my wiper blades. But the parts department said they didn’t have them in stock and would have to order them. That would be fine if I lived in Sarasota, but I live 40 miles away. So I ordered them off amazon. Just blows my mind that the parts department don’t have a very common part in stock for a very common car. Service and the tech were awesome. Parts department on the other hand was a joke More

by Rgh416 Verified Customer Verified Customer

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Tatiana thank you Big thank you to Tatiana. I'm very happy with my experience with BMW of Sarasota. This could not have been done without Emilio Torres and Carlo Munoz! Big thank you to Tatiana. I'm very happy with my experience with BMW of Sarasota. This could not have been done without Emilio Torres and Carlo Munoz! More

by BMW320i Verified Customer Verified Customer

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Five Stars! My service representative, Carlos Munoz, has been fantastic. Extremely professional and pointed out the importance of purchasing an extended warranty My service representative, Carlos Munoz, has been fantastic. Extremely professional and pointed out the importance of purchasing an extended warranty before the factory warranty expires. I can not say enough good things about my experience with Carlos Munoz at BMW of Sarasota. More

by 941BIZ Verified Customer Verified Customer

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Great Professional! Fast and wonderful! Coming back happy ever time. Carlos is great. He is my 3rd service guy and by far the best to date!! Professional! Fast and wonderful! Coming back happy ever time. Carlos is great. He is my 3rd service guy and by far the best to date!! More

by ALLMAN.KERRE Verified Customer Verified Customer

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