Carlos Munoz
Carlos Munoz at BMW of Sarasota
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Carlos Munoz

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9
2,143 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

33 yrs, 4 mos

Languages Spoken

Spanish Spanish

4.9

2,143 Reviews

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2143 Reviews of Carlos Munoz

May 10, 2025

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Employee Rating

Carlos was very attentive and had a high level of customer service and was very courteous. More

by ZIAD.GHAMRA
Service Price Transparency
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Recommend Dealer
Yes

May 10, 2025

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Great service everything was handled great by service advisor Carlos. i’ll deathly recommend services there. More

by Chino1207
Service Price Transparency
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Recommend Dealer
Yes

May 09, 2025

Dealership Rating
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Carlos provided fantastic service and set proper expectations which gave me choice in my experience More

by MJ.MILLER514
Service Price Transparency
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Recommend Dealer
Yes

May 09, 2025

Dealership Rating
Employee Rating

This dealership is just average. The service manager that I used to have was good and I trusted him until they replaced him with another. Just recently Carlos Munoz was reassigned More

by JTR
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Recommend Dealer
Yes

Other Employees Tagged: Chong Lee, Derek Thomas

May 05, 2025

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Quick and effiecient. Thank you so much Carlos for the wonderful tailored service for my BMW! More

by Taylor.Barnhart13
Service Price Transparency
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Recommend Dealer
Yes

May 05, 2025

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Thank you for the video updates, I always appreciate those. Thank you for the quick and timely services. More

by CYNTHIAMUNOZEA
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Recommend Dealer
Yes

May 03, 2025

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Exceptionally customer centric dealership. Carlos adds a very personal touch to the experience. Well done. More

by DAVIDPALKOVICH
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Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

May 03, 2025

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Carlos did an amazing job as always. Kept in great communication with me throughout the process and made sure all went smooth. Thank you. More

by CHARLESBUKY
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Recommend Dealer
Yes

May 02, 2025

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Employee Rating

Great service ! They took care of me and it was done promptly! I have been coming to this dealership for the last 4 years and the service is top notch! Will come bac More

by kimokeito
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

April 30, 2025

Dealership Rating
Employee Rating

As always Carlos took care of me and my vehicle. The video report from the mechanic is always good to see. More

by DADUDLEY1403
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Recommend Dealer
Yes
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