Carlos Munoz | Page 219

Personalized Service I called my service advisor, Carlos Munoz, to make an appointment to replace front brake pads. Carlos scheduled me promptly. When checking car, it was I called my service advisor, Carlos Munoz, to make an appointment to replace front brake pads. Carlos scheduled me promptly. When checking car, it was found that the brake pad sensor was rubbing against the rim. The sensor was repaired and brake pads did not need to be replaced at this time. I appreciate the honest service at BMW and having Carlos as my service advisor. He is always courteous, friendly and very professional. More

by TFERNANDES14 Verified Customer Verified Customer

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Carlos is the greatest service advisor. Remodel of dealership is nice. Nice place to hang out while you wait. I was offered Uber home for my oil change. That was nice. Remodel of dealership is nice. Nice place to hang out while you wait. I was offered Uber home for my oil change. That was nice. More

by PHILIPIROLFE Verified Customer Verified Customer

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Excellent my problems solved perfectly,no complaints,I am so happy ,i was come for one thing ,i remember I almost do everything in my car ,you guys have the bes my problems solved perfectly,no complaints,I am so happy ,i was come for one thing ,i remember I almost do everything in my car ,you guys have the best mechanic specially (Carlos this guy is awesome,and take care of me very well )congratulations guys good job . More

by Seansamy87 Verified Customer Verified Customer

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Routine service. Checked in quickly and on time. Job done in 90 mins. Waiting areas are nice and are clean. Carlos Munos looked after things very well. Checked in quickly and on time. Job done in 90 mins. Waiting areas are nice and are clean. Carlos Munos looked after things very well. More

by MART2005 Verified Customer Verified Customer

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Service visit Carlos was outstanding....he handled the arrangements over the phone. This is the second time Carlos in 3 months. He is a pro! My service visit have b Carlos was outstanding....he handled the arrangements over the phone. This is the second time Carlos in 3 months. He is a pro! My service visit have been very satisfactory More

by Daponty Verified Customer Verified Customer

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Thanks Carlos! Carlos was helpful and accommodating as always. I would personally recommend him to anyone looking for a smooth BMW service experience. Thank you Carl Carlos was helpful and accommodating as always. I would personally recommend him to anyone looking for a smooth BMW service experience. Thank you Carlos. Nate More

by NRAKAY Verified Customer Verified Customer

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Great service Dept. There’s no pressure to do any service that’s not needed. Friendly, knowledgeable service advisors and a free car wash, how can you beat that for servi There’s no pressure to do any service that’s not needed. Friendly, knowledgeable service advisors and a free car wash, how can you beat that for service? More

by MYERSP2000 Verified Customer Verified Customer

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Routine maintenance Bought a used x5 in Northern Fl and took it to the Sarasota BMW for a a checkup. It needed a new battery and air filters but otherwise it was in good Bought a used x5 in Northern Fl and took it to the Sarasota BMW for a a checkup. It needed a new battery and air filters but otherwise it was in good shape. It only has 27k miles. Carlos was my service advisor. He did a good job and helped me locate a discount coupon for the work. More

by JMALONEY2012 Verified Customer Verified Customer

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Superior Customer Service - Worth the drive I drive 90 mins from Tampa to have my BMW serviced at Sarasota BMW; Carlos M is ALWAYS honest and attentive to all my needs. I drive 90 mins from Tampa to have my BMW serviced at Sarasota BMW; Carlos M is ALWAYS honest and attentive to all my needs. More

by shankr Verified Customer Verified Customer

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Happy customer Brought the car in for engine noise and recall issue.Problem fixed and other issues.Vehicle clean inside and out when I picked it up.I love my car aga Brought the car in for engine noise and recall issue.Problem fixed and other issues.Vehicle clean inside and out when I picked it up.I love my car again.A big shout out to Carlos always delivers.Great guy to deal with,very professional and mechanically inclined .Thank you More

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