Dealer Reviews
Cars for Sale
Dealer Log In
Carlos Munoz
2,425 Reviews
Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
Write a Review
2425 Reviews of Carlos Munoz
April 03, 2019
Amazing So nice to deal with people who really care about the customer and their vehicle. Carlos kept me updated on the progress and what was wrong. So nice to deal with people who really care about the customer and their vehicle. Carlos kept me updated on the progress and what was wrong. More
by Chuckb
Verified Customer
April 03, 2019
Good customer service Fast, friendly, and efficient service. Customers are well taken care of from beginning to end. Nice waiting area. I was given an update as to how muc Fast, friendly, and efficient service. Customers are well taken care of from beginning to end. Nice waiting area. I was given an update as to how much longer my wait will be and the service was finished within the approximate time frame they promised. More
by mmnuesa
April 03, 2019
Service Very pleased. The car looks like new and runs like new. All the necessary repairs were done as needed and by the time completion was promised. Very pleased. The car looks like new and runs like new. All the necessary repairs were done as needed and by the time completion was promised. More
by abmalek
April 02, 2019
Great Communication & Service. I got to tell you that Carlos Munoz in service is the man. He kept me in the loop with all the repairs, was always available when I called, & pointed I got to tell you that Carlos Munoz in service is the man. He kept me in the loop with all the repairs, was always available when I called, & pointed out a few important items that I was unaware of. So Carlos get's an A++ from me. Thank you Carlos. More
by mgiangrante
April 01, 2019
Replaced car battery Contracted my BMW advisor Carlo Munoz about my 2013 BMW 328i having trouble starting my car. He set up an appointment for the next day to have a new b Contracted my BMW advisor Carlo Munoz about my 2013 BMW 328i having trouble starting my car. He set up an appointment for the next day to have a new battery installed right away. Very happy with the staff and service at the dealership in Sarasota. More
by TRPHILLIPS24239
March 29, 2019
Wonderful experience Went for scheduled maintenance and to have front brakes looked at. New rotors, pads, and oil changed in record time, and as always, the service adviso Went for scheduled maintenance and to have front brakes looked at. New rotors, pads, and oil changed in record time, and as always, the service advisors and helpful and knowledgeable. Carlos was professional and got me out of the dealership in 2.5 hours. I’ll always go back to this location!! More
by JASTEUBE
March 29, 2019
Routine Oil Change Service My service representative, Carlos Munoz is very knowledgeable, courteous and timely in his responses. Routine Oil change for my leased BMW X3 was easy My service representative, Carlos Munoz is very knowledgeable, courteous and timely in his responses. Routine Oil change for my leased BMW X3 was easy to schedule and tool less than 2 hours of wait. More
by JPGEORGE9
March 29, 2019
Carlos goes above and beyond! We have 2 BMWs that are about to run out of warranty, so we brought them in to fix a few small issues. As usual, Carlos and the service department wen We have 2 BMWs that are about to run out of warranty, so we brought them in to fix a few small issues. As usual, Carlos and the service department went above and beyond to ensure that everything was right with both our vehicles. Sarasota BMW isn't close to home for us, but we'll keep coming back for the excellent service from Carlos Munoz and the team! More
by TheFam
March 28, 2019
No appointment tire emergency was taken as a top priority Had to drive in with no appointment due to a nail in my tire. Carlos made sure that the issue was attended to immediately and I was able to drive away Had to drive in with no appointment due to a nail in my tire. Carlos made sure that the issue was attended to immediately and I was able to drive away that same afternoon. More
by ZACH.M.HAVERTY
March 24, 2019
Thanks Carlos Great service Fromm Carlos. Very professional. Fast service and prompt communication made the whole experience painless. Will Ben contacting him again Great service Fromm Carlos. Very professional. Fast service and prompt communication made the whole experience painless. Will Ben contacting him again for future work at BMW. More
by ZACH.M.HAVERTY
Dealership Inventory (316 Vehicles)
