Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 223

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

February 08, 2019

Dealership Rating
Employee Rating

good experience Carlos was quick, friendly and very helpful. Great customer service . I would recommend him to anyone that needs help. Came for an oil change only. More

by PAMDENOFA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

BMW of Sarasota responded

Thanks, Pam, for the fantastic review!

February 08, 2019

Dealership Rating
Employee Rating

Great visit Carlos was very helpful. No confusion about what was going to be done. . Work was done well to the car. I will be back. Thanks. More

by DGBOOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

BMW of Sarasota responded

Thanks for the stellar review! We look forward to seeing you again!

February 08, 2019

Dealership Rating
Employee Rating

Excellent service, especially with Carlos Munoz Thank you, excellent service!! Service with Carlos was careful, considerate and knowledgeable. Highly recommend Carlos Munoz. I needed a new battery a More

by kellyk82163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

BMW of Sarasota responded

Thanks for letting us know that Carlos met your every need, Kelly!

February 08, 2019

Dealership Rating
Employee Rating

Quick easy and complete Great service and easy processing this is the second time I have had to bring my car in for service in the last two months . The dealership is easy ho More

by DFARINA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

BMW of Sarasota responded

We're sorry to hear that you're not enjoying the brand as much as you used to. If there are any questions you need answered, our team is always ready to speak with you. We're happy to hear that the rest of your visit was a great one; thanks for the full five stars!

February 08, 2019

Dealership Rating
Employee Rating

Carlos is great! My second service experience was, thanks to Carlos, excellent. He is easy to work with, understood the service issue immediately and sent me off in a More

by GLW7104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

BMW of Sarasota responded

Thank you so much for your full five stars!

February 08, 2019

Dealership Rating
Employee Rating

Great service Carlos is excellent I can always rely on him any time I have issues with my Bmw. He has been my advisor for many years now always pleasant to deal wit More

by GARYOCAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

BMW of Sarasota responded

Thanks for the wonderful review!

February 06, 2019

Dealership Rating
Employee Rating

Too Notch 5 star experience BMW of Sarasota is the example of what a luxury dealership experience should look and feel like. Carlos was a fantastic service manager! They will be More

by ABLEOBJECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2019

BMW of Sarasota responded

We're very proud to have earned such high praise. Thank you!

February 06, 2019

Dealership Rating
Employee Rating

Excellent service Our car was serviced and returned to us in pristine condition. Carlos got us in and out on a timely basis. Went over all that was done. He always ta More

by RANDSROCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

BMW of Sarasota responded

Thank you very much for the amazing review!

February 02, 2019

Dealership Rating
Employee Rating

I am so grateful for Carlos. Carlos went over and above what most others would do for me and my family last summer and even during a normal service. Please always send me to carlo More

by laurayoungsrq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2019

BMW of Sarasota responded

Thank you so much for the excellent review!

February 02, 2019

Dealership Rating
Employee Rating

carlos munoz i always love dealing with carlos service on 330ci.he knows everything about the car and he get the job done in the time he said .great customer exper More

by KELA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2019

BMW of Sarasota responded

Thanks for letting us know that Carlos met your every need during your visit!

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