Carlos Munoz

Carlos is the best service advisor. He gets the job done.. he’s a very thorough. He gets the job done.. he’s a very thorough. More

by MMACGG Verified Customer Verified Customer

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Carlos provided me with excellent service and helped me understand the situation every step of the way. understand the situation every step of the way. More

by AUTOBOT7 Verified Customer Verified Customer

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Carlos is very Knowledgeable and friendly, I know I can put my trust in him. He helped me understand my options and went along each step answering my questions. put my trust in him. He helped me understand my options and went along each step answering my questions. More

by AUTOBOT7 Verified Customer Verified Customer

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Carlos my service adviser is an excellent adviser 10out OF 10. BMW are indeed fortunate to have him in their employ as I am having him as my adviser. He continues to supply all pre and post information reg OF 10. BMW are indeed fortunate to have him in their employ as I am having him as my adviser. He continues to supply all pre and post information regarding current and fire service needs. Very professional More

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Best service and support Welcoming and clean environment. All staff friendly and attentive to customer needs. Very responsive to service time and turn around All staff friendly and attentive to customer needs. Very responsive to service time and turn around More

by NERMAYER Verified Customer Verified Customer

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Carlos is an excellent Service advisor. Detailed information shared pre and post service. Friendly and easy to work with. He is able to answer all my questions, and I look forward to my nex Detailed information shared pre and post service. Friendly and easy to work with. He is able to answer all my questions, and I look forward to my next service lead by Carlos. In addition, Eddie Cintron, my client advisor, is always available to discuss current and future BMW vehicles. He has an excellent memory and is able to recall personal information we have discussed in the past. Just this past week he asked me about how my Son, albeit Eidie and i have not spoken to each other in over a year. He makes me feel important at a personal level and not just a customer who has purchased c car. Well done!! BMW Sarasota is indeed fortunate to have both Carols and Eddie in their employ as I am interfacing and working with them. More

by davetricket Verified Customer Verified Customer

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Carlos Munox is a great asset to this dealership. His communication was clear and timely. I appreciate the dealership's process, from check in, to sending a video of the needed work, to communicati His communication was clear and timely. I appreciate the dealership's process, from check in, to sending a video of the needed work, to communication while work is being performed, to the check out process. Thank you for making a stressful process easy! More

by jenniehall15 Verified Customer Verified Customer

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Always a pleasant, efficient experience when Carlos takes care of my car service Waited for car all service completed quickly and correctly care of my car service Waited for car all service completed quickly and correctly More

by FTURNER18 Verified Customer Verified Customer

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The team at Sarasota BMW is the best! My service advisor Carlos is very knowledgeable and professional also attentive to the customer needs. My service advisor Carlos is very knowledgeable and professional also attentive to the customer needs. More

by EM0825 Verified Customer Verified Customer

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I brought my vehicle is temperature issue,Carlos and his team technicians diagnose the matter had the part overnight to correct the fault. Thank you Carlos and your team. team technicians diagnose the matter had the part overnight to correct the fault. Thank you Carlos and your team. More

by EM0825 Verified Customer Verified Customer

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