Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 228

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

January 03, 2019

Dealership Rating
Employee Rating

Great Accomplished everything promised in a timely manner. Carlos Munoz was every out going and pleasant to do business with. When I need service again I d More

by QUEENSGRAMTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

BMW of Sarasota responded

Thank you for letting us know that Carlos made your visit a great one!

January 02, 2019

Dealership Rating
Employee Rating

Excellent customer service. Carlos was honest, communicated the requirements to fix my car, provide transportation during the repair, had it done on time and at the cost quoted. More

by Michaeldruple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

BMW of Sarasota responded

Thank you, Michael, for your excellent review!

January 01, 2019

Dealership Rating
Employee Rating

Carlos does a great job! Carlos listens to my concerns. He gives me very clear information when I have a question about my car and takes care of whatever needs to be done in a More

by GAILBESTLCSW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: My husband spoke to someone in parts, either Ben or Austin who was helpful.I find several of the employees very friendly and cout

Jan 03, 2019

BMW of Sarasota responded

Thanks so much for the amazing review!

January 01, 2019

Dealership Rating
Employee Rating

Great customer service Carlos offered great customer service by keeping me informed and maintaining great communication. Carlos pointed out some issues with my car expressin More

by GARCIA_2191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

BMW of Sarasota responded

Thanks for taking a moment to let us know that Carlos went above and beyond to take care of you!

December 31, 2018

Dealership Rating
Employee Rating

Excellent customer service Carlos Munoz always provides excellent customer service and goes above and beyond to explain specifics with service visit. He makes communication eas More

by MOOREJEFFTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

BMW of Sarasota responded

Thanks for letting us know that Carlos took excellent care of you!

December 30, 2018

Dealership Rating
Employee Rating

outstanding service Professional & Knowledgeable Staff, outstanding service Keep up the good work. I highly recommend Professional & Knowledgeable Staff, outstanding ser More

by MIKACHRONO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

BMW of Sarasota responded

Thank you for the excellent review and the great recommendation!

December 29, 2018

Dealership Rating
Employee Rating

Courteous, Comfortable & Competent Carlos is easy to deal with, tells me what to expect before I arrive, gets me a loaner car if I need one & keeps me informed re progress by phone so I More

by JSWEENEY1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

BMW of Sarasota responded

Thanks for taking a moment to let us know that Carlos made your visit a great one!

December 29, 2018

Dealership Rating
Employee Rating

Very good Carlos Munozo was very helpful and knowledgeable about my car ,took short time to diagnose problem with my car.I can strongly recommend Carlos.I’m dea More

by Lenka1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

BMW of Sarasota responded

Thanks so much for the amazing review! We're happy to hear that Carlos has earned your loyalty.

December 28, 2018

Dealership Rating
Employee Rating

BMW of Sarasota...What a great dealership ! Hello !...My name is Suzanne and my dad and I have greatly enjoyed our experience at BMW of Sarasota..Nit only have the two vehicles we’ve had been fa More

by SuzanneBurns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2018

BMW of Sarasota responded

Suzanne, thanks so much for taking a moment to write this fantastic review! We are very pleased to hear you and your dad had a great visit with us and we look forward to seeing you again!

December 28, 2018

Dealership Rating
Employee Rating

Carlos is the best It is always a pleasure to work with Carlos. Carlos exceeds my expectations every time. Great job again Carlos. Thanks! see you next services! Happy More

by cazdealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2018

BMW of Sarasota responded

Thanks for your excellent review! We hope your 2019 is a great one too!

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