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Carlos Munoz
2,425 Reviews
Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
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2425 Reviews of Carlos Munoz
December 12, 2018
Bmw i3 Service Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has exceeded expectations! More
by GARYTIFFANY
Verified Customer
December 12, 2018
Such a professional job Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I can say is truly Top Notch ! More
by SANDB1992
Other Employees Tagged: The young man who took all my sign in information. Such a friendly , welcoming worker !
December 11, 2018
Thankful for my service advisor The overall system of making an appointment, coordinating with parts, and arriving and checking in is very complicated and confusing. The service adv The overall system of making an appointment, coordinating with parts, and arriving and checking in is very complicated and confusing. The service adviser gives me confidence, however, by smoothing out the process. Also, I emerged with lots of dirty finger prints - inside, outside, even on my wife's hat which we left in the trunk. More
by no
December 09, 2018
Very professional and friendly service. Very professional custumer service. Service was completed in a timely fashion and we were notified of completion in a timely fashion. Carlos was very Very professional custumer service. Service was completed in a timely fashion and we were notified of completion in a timely fashion. Carlos was very informative and helpful. More
by PBAHRENS85
December 09, 2018
Great customer service I am impressed by how easy and smooth my unexpected problem with the car was resolved despite the need to order the part, and how helpful and consider I am impressed by how easy and smooth my unexpected problem with the car was resolved despite the need to order the part, and how helpful and considerate my service adviser Carlos was with updates and making sure that everything run smoothly and to my conviniance. More
by DJBLAIR10
December 08, 2018
Great experience The officer was warm receptive informative understanding have great knowledge of his job and extremely helpful and the problem solve quickly with cons The officer was warm receptive informative understanding have great knowledge of his job and extremely helpful and the problem solve quickly with consistent updates as to the service progress More
by OMARGORDON82
December 08, 2018
Service Review Friendly service answered my questions and gave me good advice Carlos was very professional in handling my periodic maintenance Service was done quick Friendly service answered my questions and gave me good advice Carlos was very professional in handling my periodic maintenance Service was done quickly and thoroughly More
by LOUIS55
December 08, 2018
Great service I am very happy with the excellent service I received. I was also very happy with the rental car provided to me while my car was Bering serviced. My I am very happy with the excellent service I received. I was also very happy with the rental car provided to me while my car was Bering serviced. My thanks especially go to Carlos! More
by MZENKO
December 07, 2018
Best service Awesomeness very good service staff Good coffee and snacks someday service The best dealer I have been in. The people so nice took the time to Awesomeness very good service staff Good coffee and snacks someday service The best dealer I have been in. The people so nice took the time to explain all very patient More
by SANTIAGO6970
December 06, 2018
Routine scheduled service. Everything went well and all work performed within estimated time. Carlos Munoz is very efficient and personable and ensures all relevant info is conv Everything went well and all work performed within estimated time. Carlos Munoz is very efficient and personable and ensures all relevant info is conveyed clearly. I always appreciate his help. More
by richard.lettieri
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