Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 232

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

December 05, 2018

Dealership Rating
Employee Rating

Spectacular Customer care and services, accurate auto diagnosis, timing , knowledgeable, great mechanic work, jod warranty, wonderful skills communication, good More

by ACUTIN1849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Martin

Dec 06, 2018

BMW of Sarasota responded

Thanks so much for your incredible review! We appreciate it!

December 02, 2018

Dealership Rating
Employee Rating

Check on my tires Carlos Munoz gave me an appointment via text to have the alignment and balance checked on my tires. The problem was corrected. Then, Carlos told me th More

by MISHASIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

BMW of Sarasota responded

We're happy to hear that Carlos made your visit a great one. Thank you for the excellent review!

December 01, 2018

Dealership Rating
Employee Rating

Service Good, xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xxx. Xxxx xxx xx xxx xx. More

by HUTCHINCX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abby Abouzeid, Jesus Castillo

Dec 03, 2018

BMW of Sarasota responded

Thank you!

December 01, 2018

Dealership Rating
Employee Rating

Excellent Experience Well done, Carlos! Thank you: car in and out as promised. I appreciate not having to wait and having use of a rental vehicle. We will be back. More

by PDAVISCLARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

BMW of Sarasota responded

Thank you for the excellent review. We look forward to seeing you again!

December 01, 2018

Dealership Rating

Recall Prompt friendly service with no pressure to fix existing problems just reviewed with me and explained the urgency of getting them fixed by your servic More

by MC4238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

BMW of Sarasota responded

Thanks so much for the amazing review!

December 01, 2018

Dealership Rating
Employee Rating

Excellent service manager Carlos was very professional and attentive...he ensured the repairs I needed were performed correctly...I wish everyone who needed service at BMW of S More

by THEOFLETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

BMW of Sarasota responded

Thanks for taking a moment to let us know that Carlos made your visit a great one!

November 30, 2018

Dealership Rating
Employee Rating

Great customer service The customer greeting check in desk feels like they know what they are doing and care now days. Last year it was a different story, it was painful che More

by tragra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2018

BMW of Sarasota responded

We are very happy to hear that you were satisfied with our customer service from beginning to end. Thanks for the wonderful review!

November 30, 2018

Dealership Rating
Employee Rating

Excellent service Carlos explained everything in detail about what was going to be done with my car, I would recommend anyone that is going to have their work done ask More

by RGOM523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2018

BMW of Sarasota responded

Thanks for your full five stars!

November 30, 2018

Dealership Rating
Employee Rating

overall service experience Carlos, Service mgr., and his team are honest, do a great job and always get my car ready before the estimated time! Carlos remembers me & I feel like More

by SKYDIVERJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2018

BMW of Sarasota responded

Thanks for taking a moment to let us know that Carlos took excellent care of you from beginning to end!

November 30, 2018

Dealership Rating
Employee Rating

Top Notch Service Very efficient service, no long wait times. Everything explained to satisfaction and vehicle was ready within the specified time. The manager was ve More

by HAWK57
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

Nov 30, 2018

BMW of Sarasota responded

Thanks so much for the excellent review!

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