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Carlos Munoz
2,425 Reviews
Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
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2425 Reviews of Carlos Munoz
November 30, 2018
"I feel Lucky I got Carlos"to service my BMW!. BMW, I have been a former client years ago. My service manager was Eric back then,.. Now I have Carlos! He is very dedicated, hard working and goes BMW, I have been a former client years ago. My service manager was Eric back then,.. Now I have Carlos! He is very dedicated, hard working and goes out of his way to get it done and on time if he can. I feel his team has let him down a few times but he makes up for it and makes it right! More
by panache
Verified Customer
November 29, 2018
Carlos he give me a good service I like this service the are very profesional Carlos is very professional, I like him Ian’s my car is nice and clean because he hep me I like this service the are very profesional Carlos is very professional, I like him Ian’s my car is nice and clean because he hep me More
by AGUAVIVA1972
Other Employees Tagged: No
November 29, 2018
Perfect Efficient, timely painless the facility was very accommodating comfortable clean and the wireless network worked good. I stayed at the facility while Efficient, timely painless the facility was very accommodating comfortable clean and the wireless network worked good. I stayed at the facility while the service was being performed More
by PGUYMER2015
November 28, 2018
Experience was wonderful Carlos was abundantly helpful as always service met expectations in a timely fashion easy to schedule an appointment waiting area well equipped would Carlos was abundantly helpful as always service met expectations in a timely fashion easy to schedule an appointment waiting area well equipped would highly recommend Carlos More
by FTURNER18
November 28, 2018
Service Recall All aspects of the service was completed in a very professional and yet friendly manner. Would recommend this dealership to anyone. Keep up the good All aspects of the service was completed in a very professional and yet friendly manner. Would recommend this dealership to anyone. Keep up the good work. More
by ROLAND100
Other Employees Tagged: Chong Lee
November 28, 2018
Carlos Munoz is the Best I've been coming to BMW Sarasota for 5 years now with Carlos Munoz as my service advisor. You will not find a more competent, reliable, honest and I've been coming to BMW Sarasota for 5 years now with Carlos Munoz as my service advisor. You will not find a more competent, reliable, honest and caring advisor. He is up front with everything from service issues to cost as well as time in the shop and will keep you updated while being serviced. I've been to many dealerships and have never had the respect for another advisor that I have for Carlos! He steps up to the plate and makes you feel #1 every time! More
by viper922
November 27, 2018
Carloss is great-trustworthy and direct Prompt calling and coordination of service. Realistic view of costs. Direct and helpful with entire process. Did not feel sold to at all. Great cu Prompt calling and coordination of service. Realistic view of costs. Direct and helpful with entire process. Did not feel sold to at all. Great customer experience! More
by HOLLISTER.LAURA
November 27, 2018
Repair of my E46 My service advisor, Carlos Munoz, did an excellent job keeping me updated on the repair status of my BMW E46. Appreciate his efforts by texting me the My service advisor, Carlos Munoz, did an excellent job keeping me updated on the repair status of my BMW E46. Appreciate his efforts by texting me the current status of parts delivery, and what was causing the delay. More
by lancepool5467
November 27, 2018
Not interested in reviewing Service was performed in a timely manner but in the future I’d prefer the other upscale methods where they pick up the vehicle from your home & return Service was performed in a timely manner but in the future I’d prefer the other upscale methods where they pick up the vehicle from your home & return it when repaired. More
by BOBVAL545
November 26, 2018
Factory Recall Top notch service all the way through! Easy to deal with. Carlos was great. Loaner car brand new. I will return to this dealership whenever I need m Top notch service all the way through! Easy to deal with. Carlos was great. Loaner car brand new. I will return to this dealership whenever I need matainance! More
by JPUNCAVAGE
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