Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 237

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,481 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

34 yrs, 7 mos

Languages Spoken

Spanish Spanish

5.0

2,481 Reviews

Write a Review

2481 Reviews of Carlos Munoz

December 09, 2018

Dealership Rating
Employee Rating

Great customer service I am impressed by how easy and smooth my unexpected problem with the car was resolved despite the need to order the part, and how helpful and consider More

by DJBLAIR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2018

BMW of Sarasota responded

Thanks so much for the great review!

December 08, 2018

Dealership Rating
Employee Rating

Great experience The officer was warm receptive informative understanding have great knowledge of his job and extremely helpful and the problem solve quickly with cons More

by OMARGORDON82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2018

BMW of Sarasota responded

Thank you very much for the amazing review, Omar!

December 08, 2018

Dealership Rating
Employee Rating

Service Review Friendly service answered my questions and gave me good advice Carlos was very professional in handling my periodic maintenance Service was done quick More

by LOUIS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2018

BMW of Sarasota responded

Thank you very much for the stellar review!

December 08, 2018

Dealership Rating
Employee Rating

Great service I am very happy with the excellent service I received. I was also very happy with the rental car provided to me while my car was Bering serviced. My More

by MZENKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2018

BMW of Sarasota responded

Thank you for the excellent review!

December 07, 2018

Dealership Rating

Best service Awesomeness very good service staff Good coffee and snacks someday service The best dealer I have been in. The people so nice took the time to More

by SANTIAGO6970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2018

BMW of Sarasota responded

It's wonderful to know that you had a great visit with us. Thanks for the stellar review!

December 06, 2018

Dealership Rating
Employee Rating

Routine scheduled service. Everything went well and all work performed within estimated time. Carlos Munoz is very efficient and personable and ensures all relevant info is conv More

by richard.lettieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2018

BMW of Sarasota responded

Thank you for your wonderful review!

December 05, 2018

Dealership Rating
Employee Rating

Spectacular Customer care and services, accurate auto diagnosis, timing , knowledgeable, great mechanic work, jod warranty, wonderful skills communication, good More

by ACUTIN1849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Martin

Dec 06, 2018

BMW of Sarasota responded

Thanks so much for your incredible review! We appreciate it!

December 02, 2018

Dealership Rating
Employee Rating

Check on my tires Carlos Munoz gave me an appointment via text to have the alignment and balance checked on my tires. The problem was corrected. Then, Carlos told me th More

by MISHASIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

BMW of Sarasota responded

We're happy to hear that Carlos made your visit a great one. Thank you for the excellent review!

December 01, 2018

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Employee Rating

Service Good, xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xxx. Xxxx xxx xx xxx xx. More

by HUTCHINCX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abby Abouzeid, Jesus Castillo

Dec 03, 2018

BMW of Sarasota responded

Thank you!

December 01, 2018

Dealership Rating
Employee Rating

Excellent Experience Well done, Carlos! Thank you: car in and out as promised. I appreciate not having to wait and having use of a rental vehicle. We will be back. More

by PDAVISCLARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

BMW of Sarasota responded

Thank you for the excellent review. We look forward to seeing you again!

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