Dealership Experience
13 yrs, 8 mos
Industry Experience
34 yrs, 7 mos
Languages Spoken
Spanish
2,481 Reviews
Write a Review2481 Reviews of Carlos Munoz
December 01, 2018
Recall Prompt friendly service with no pressure to fix existing problems just reviewed with me and explained the urgency of getting them fixed by your servic Prompt friendly service with no pressure to fix existing problems just reviewed with me and explained the urgency of getting them fixed by your service center More
December 01, 2018
Excellent service manager Carlos was very professional and attentive...he ensured the repairs I needed were performed correctly...I wish everyone who needed service at BMW of S Carlos was very professional and attentive...he ensured the repairs I needed were performed correctly...I wish everyone who needed service at BMW of Sarasota were able to work with Carlos or his clone. More
November 30, 2018
Great customer service The customer greeting check in desk feels like they know what they are doing and care now days. Last year it was a different story, it was painful che The customer greeting check in desk feels like they know what they are doing and care now days. Last year it was a different story, it was painful checking in. Now they are ery professional. Carlos is GREAT. Really feels like he cares; is very customer service oriented. it’s very nice to see. More
November 30, 2018
Excellent service Carlos explained everything in detail about what was going to be done with my car, I would recommend anyone that is going to have their work done ask Carlos explained everything in detail about what was going to be done with my car, I would recommend anyone that is going to have their work done ask for Carlos Munoz, I give him 5 stars. More
November 30, 2018
overall service experience Carlos, Service mgr., and his team are honest, do a great job and always get my car ready before the estimated time! Carlos remembers me & I feel like Carlos, Service mgr., and his team are honest, do a great job and always get my car ready before the estimated time! Carlos remembers me & I feel like we have a good working relationship! He's on top of his crew and expects only the best More
November 30, 2018
Top Notch Service Very efficient service, no long wait times. Everything explained to satisfaction and vehicle was ready within the specified time. The manager was ve Very efficient service, no long wait times. Everything explained to satisfaction and vehicle was ready within the specified time. The manager was very efficient and courteous. More
Other Employees Tagged: Greg Jones
November 30, 2018
"I feel Lucky I got Carlos"to service my BMW!. BMW, I have been a former client years ago. My service manager was Eric back then,.. Now I have Carlos! He is very dedicated, hard working and goes BMW, I have been a former client years ago. My service manager was Eric back then,.. Now I have Carlos! He is very dedicated, hard working and goes out of his way to get it done and on time if he can. I feel his team has let him down a few times but he makes up for it and makes it right! More
November 29, 2018
Carlos he give me a good service I like this service the are very profesional Carlos is very professional, I like him Ian’s my car is nice and clean because he hep me I like this service the are very profesional Carlos is very professional, I like him Ian’s my car is nice and clean because he hep me More
Other Employees Tagged: No
November 29, 2018
Perfect Efficient, timely painless the facility was very accommodating comfortable clean and the wireless network worked good. I stayed at the facility while Efficient, timely painless the facility was very accommodating comfortable clean and the wireless network worked good. I stayed at the facility while the service was being performed More
November 28, 2018
Experience was wonderful Carlos was abundantly helpful as always service met expectations in a timely fashion easy to schedule an appointment waiting area well equipped would Carlos was abundantly helpful as always service met expectations in a timely fashion easy to schedule an appointment waiting area well equipped would highly recommend Carlos More

