Carlos Munoz | Page 238

Terrific Experience with BMW of Sarasota and Carlos Munoz. I purchased my BMW 535i from a dealer in St Petersburg, Fl. After having several bad experiences I was very hesitant to bring my car to another BMW d I purchased my BMW 535i from a dealer in St Petersburg, Fl. After having several bad experiences I was very hesitant to bring my car to another BMW dealer. I was recommended by a friend to go to BMW of Sarasota and ask for Carlos Munoz. He is the Assistant Service Manager . Well I have to say he was just outstanding. His professionalism and value in the service he provided has won me over. He went beyond in servicing my BMW. I highly recommend him went requesting a service appointment. More

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Carlos Munos Carlos is the best service advisor I have ever had -- knowledgeable and explains things so I can understand. An asset to Sarasota BMW service departme Carlos is the best service advisor I have ever had -- knowledgeable and explains things so I can understand. An asset to Sarasota BMW service department More

by CHARHORTONBB1 Verified Customer Verified Customer

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Awesome Great customer service, very attentive as always..Diagnosed the problem and fixed it in the same day.. I would recommend them to everyone..Thank you f Great customer service, very attentive as always..Diagnosed the problem and fixed it in the same day.. I would recommend them to everyone..Thank you for the courtesy.. More

by billywilliamsiii Verified Customer Verified Customer

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Outstanding preparation, communication, and execution! We called to inform service that our X3 was being flatbeded in for repair after expiring in the middle of nowhere! When we arrived service was ready f We called to inform service that our X3 was being flatbeded in for repair after expiring in the middle of nowhere! When we arrived service was ready for us, had a loaner car already set up, and service began diagnostics. Car was ready next day at the time promised, fixed and washed. No muss, no fuss, superb coordination! More

by ldett51 Verified Customer Verified Customer

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Very nice clean dealership Service advisor explain all the necessary parts needed for my 61000 mile Maintenance.. I asked him the fact that they were doing it every 15000 miles Service advisor explain all the necessary parts needed for my 61000 mile Maintenance.. I asked him the fact that they were doing it every 15000 miles and he recommended every 10000.. More

by timweselak Verified Customer Verified Customer

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Excellent experience The service department was very helpful at explaining in detail what needed to be fixed. I have been there twice and have been satisfied both times wi The service department was very helpful at explaining in detail what needed to be fixed. I have been there twice and have been satisfied both times with their work More

by VICENTEDAN1270 Verified Customer Verified Customer

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Very good! Right from Johnny the greeter to Carlos our service tech and everyone in between, everyone was very polite and friendly! Carlos explained everything Right from Johnny the greeter to Carlos our service tech and everyone in between, everyone was very polite and friendly! Carlos explained everything to us that was being recommended and made note of it on our invoices for future reference. More

by TERRYSUE.STEVENSON Verified Customer Verified Customer

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BMW Sarasota Service Our Service Advisor, Carlos, was fantastic taking great care of our every need. He was quick, efficient, and very friendly. We would definitely ask f Our Service Advisor, Carlos, was fantastic taking great care of our every need. He was quick, efficient, and very friendly. We would definitely ask for Carlos again!! More

by SALLYGOULD100 Verified Customer Verified Customer

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Recall Took my 2007 BMW 328xi in for a couple of recall items. While in also got my once a year oil change. Only 51 k on this beauty so didn’t need much. All Took my 2007 BMW 328xi in for a couple of recall items. While in also got my once a year oil change. Only 51 k on this beauty so didn’t need much. All work was done on time. Car was washed when I picked it up. From drop off to pick up everyone was friendly and courteous More

by FROGGY911T Verified Customer Verified Customer

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Very professional customer service Mr Carlos Munoz is a really good customer service very professional find to help you with your car he speak Spanish and English and I recommend if don Mr Carlos Munoz is a really good customer service very professional find to help you with your car he speak Spanish and English and I recommend if don’t fell comfortable in the dealer trying to lead with Carlos Munoz in Bmw of Sarasota. More

by HANSRODGERS Verified Customer Verified Customer

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