Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 242

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,481 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

34 yrs, 7 mos

Languages Spoken

Spanish Spanish

5.0

2,481 Reviews

Write a Review

2481 Reviews of Carlos Munoz

November 11, 2018

Dealership Rating
Employee Rating

Good service I went in for new brakes, was kept apprised of progress by Carlos, good communication. Waiting rooms are fully stocked with snacks and drinks , waiti More

by BEACHFOURME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2018

BMW of Sarasota responded

Thanks for letting us know you had a pleasant and stress-free visit with us!

November 10, 2018

Dealership Rating
Employee Rating

Nice Experience Purchased a 2018 X2. My experinance so far has been very good. First time I delt with BMW of Sarasota and I was impressed with the way everyone treate More

by Joe Jove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Castillo, Greg Jones, Sequoia Notton, Fernando Santori, Roy Pollac

Nov 12, 2018

BMW of Sarasota responded

Thanks, Joe, for the wonderful review and for your recommendation!

November 09, 2018

Dealership Rating
Employee Rating

Great service Carlos my service person was wonderful and he gave him the good feeling everything will be done and quickly. He also was very patient with me More

by BJ_BOROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2018

BMW of Sarasota responded

So great to hear that Carlos took great care of you during your visit, BJ. Thanks for the five stars!

November 09, 2018

Dealership Rating
Employee Rating

Excellent Service! Extremely satisfied with the service provided by Carlos Munoz and the service department. They were able to help me very quickly. A+++ for BMW! Great More

by LUISA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2018

BMW of Sarasota responded

Thank you very much, Luisa for your excellent review!

November 09, 2018

Dealership Rating
Employee Rating

Great and excellent service! I was very impressed with Titian. She is affable and very knowledgeable about sales and customer service and satisfaction. Whe More

by SIMEONMASSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tatiana Bourey

Nov 09, 2018

BMW of Sarasota responded

Thanks so much for your amazing review, Simeon! We're pleased to hear that you and your wife enjoyed your visit.

November 08, 2018

Dealership Rating
Employee Rating

Very personal Carlos is an amazing representative. Took care of my need right away. Will be back just because of his professionalism. Thank you. Wish prices were m More

by jb.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2018

BMW of Sarasota responded

Thanks so much for letting us know that Carlos took excellent care of you!

November 08, 2018

Dealership Rating
Employee Rating

Awesome customer service I'm never disappointed with the staff or the service l receive. World class customer service every visit the dealership is always clean and welcoming. More

by PYSMITH67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naycolle Wright

Nov 08, 2018

BMW of Sarasota responded

We're glad to hear that your visits with us are always wonderful! Thanks for the full five stars!

November 07, 2018

Dealership Rating
Employee Rating

Carlos Munoz saves the day. Carlos worked his customer centric magic moving mountains to acquire the part to remedy my service problem. Kept me informed during whole ordeal and More

by RmSALOMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2018

BMW of Sarasota responded

We are very proud that Carlos earned your five stars! Thanks so much.

November 07, 2018

Dealership Rating
Employee Rating

flat tire visiting from out of state. went to dealer to get flat tire fixed even though i didn't have appt. they fixed it within two hours, so i guess that's pr More

by P_PERULLO
Recommend Dealer
Yes
Nov 07, 2018

BMW of Sarasota responded

Thank you for the great review!

November 07, 2018

Dealership Rating
Employee Rating

Customer service was better than expected After just moving to area I was pleased that I found a BMW dealer first close to where I live and problem was diagnosed immediately. Our service advis More

by SLYSTER2K.SYLVIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sonia Torres

Nov 07, 2018

BMW of Sarasota responded

Thanks for the full five stars across the board!

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