Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 32

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

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2425 Reviews of Carlos Munoz

April 20, 2025

Dealership Rating
Employee Rating

The best thing about the dealership is Carlos Munoz, my service writer. The worst is their charging structure. They are very expensive. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 20, 2025

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Excellent customer service from Carlos. He listened carefully to our comments and was able to provide guidance, then kept us advised. More

by Akingren
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 19, 2025

Dealership Rating
Employee Rating

Carlos explained clearly what needed to be repaired, gave me a cost and time estimate. My car was done in significantly less time than the estimate and for less cost . More

by jhzachau
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

April 19, 2025

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Employee Rating

Great job. Carlos is excellent. They did a great job on the car. All good More

by JEFF@THEASR.COM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 19, 2025

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Employee Rating

Very well received and finished the work in time. All the requests were looked into and corrected to my satisfaction. More

by Rajaram91942
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Chestnut

April 17, 2025

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Carlos as usually went above and beyond to service my car. To the new manager - he is doing an excellent job! More

by DANWREID
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Recommend Dealer
Yes

April 17, 2025

Dealership Rating
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Carlos was fantastic, kept me updated and informed and it was appreciated that he was quick and informative More

by MATT@MYSARASOTA.LAWYER
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Recommend Dealer
Yes

April 17, 2025

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Carlos always delivers first-class service. I can depend on him to take perfect care of my vehicle. More

by JLEWIS1052
Service Price Transparency
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Recommend Dealer
Yes

April 17, 2025

Dealership Rating
Employee Rating

I have just recently started going to BMW of Sarasota. Carlos Munoz has been great. He is direct and to the point, gets you in and out after the work is done. He tells you about issues and reward progra More

by DAVE.LANCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Chestnut

April 14, 2025

Dealership Rating
Employee Rating

Professional and efficient Addressed my issues with care and quality work Would like waiting area to offer better and more amenities More

by Terry M
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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