Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 7

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,449 Reviews

Dealership Experience

13 yrs, 6 mos

Industry Experience

34 yrs, 5 mos

Languages Spoken

Spanish Spanish

5.0

2,449 Reviews

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2449 Reviews of Carlos Munoz

March 26, 2026

Dealership Rating
Employee Rating

Carlos is always a pleasure to work with. He is thorough at explaining things & prompt to return calls. He’s an amazing asset to BMW of Sarasota. More

by Patty464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas, Josh Cash

Mar 26, 2026

BMW of Sarasota responded

We’re grateful you took the time to share your experience with Carlos. His thorough explanations and prompt callbacks make working with him so easy. We look forward to your next visit.

March 26, 2026

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Employee Rating

Another good service experience. Work done properly and timely. Carlos Munoz was exceptional working my service issues, and as always, worked very hard to make sure I was satisfied. More

by MARDOR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

BMW of Sarasota responded

It’s wonderful that your BMW X1 service was completed promptly and correctly, and that Carlos’s dedication left you satisfied. Thank you for entrusting us with your vehicle’s maintenance.

March 25, 2026

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Excellent service at the BMW dealership. The employee was professional, friendly, and very knowledgeable. He explained everything clearly, without pressure, and made me feel comfortable. Ove More

by Sergio Diaz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

BMW of Sarasota responded

Thank you for sharing your experience with our service team for your BMW 330. We’re pleased that Carlos offered professional, friendly, and clear guidance without any pressure. It’s great to know you felt comfortable, and we look forward to assisting you again.

March 25, 2026

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Employee Rating

Carlos Munoz always provides exceptional service. I recommend him greatly. He is your go to guy. More

by jacobsanchez95
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 25, 2026

BMW of Sarasota responded

We appreciate your positive feedback. Carlos is thrilled to have provided exceptional service on your BMW M6, and your recommendation means a lot to us. We look forward to assisting with your future service needs.

March 23, 2026

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Wonderful service, fast, concrete and effective attention. Very attentive to all my needs and consenting to my time that is usually scarce so that's why I appreciate that he was so understanding. S More

by Sergio Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

BMW of Sarasota responded

Thank you for recognizing the quick and thorough service on your BMW. Carlos is glad we could accommodate your busy schedule. We look forward to seeing you again.

March 22, 2026

Dealership Rating
Employee Rating

Consistently excellent service, Knowledgeable and timely on estimated Repairs Pleasure bringing the car in to your service department More

by jackd
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 23, 2026

BMW of Sarasota responded

It’s great to hear you find our service department consistently reliable. We’re pleased the team delivered timely and knowledgeable support for your BMW X5. We look forward to assisting you again.

March 22, 2026

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Employee Rating

Good dealership Carlos always does a good job with the details about the service that I received. But one suggestion. Keep the windshield repair leaches out of the drop off area. I thought he was an emp More

by DADUDLEY1403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again.

March 21, 2026

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Employee Rating

I had a great experience getting my car serviced at Sarasota BMW,from the moment I walked in,everyone was friendly and welcoming,they made the whole process smooth and stress free and I really apprecia More

by FFIGUEROA625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

BMW of Sarasota responded

It’s wonderful to hear our team provided a welcoming service experience with clear updates throughout. Carlos and everyone here are delighted that your X3 is running smoothly and we appreciate you trusting us with its care.

March 20, 2026

Dealership Rating
Employee Rating

Overall excellent service received from this local dealership which is quite convenient to my home More

by jsf1fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

BMW of Sarasota responded

Thank you for trusting our team with your BMW X3. We’re glad the convenient location made servicing easy and that you were pleased with the experience. Carlos and the service department appreciate your feedback.

March 19, 2026

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Employee Rating

Very professional, prompt, knowledgeable, and resourceful Also quite courteous I like the options offered as far as giving customers a rental or uber to go home More

by MBRUNO20
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 19, 2026

BMW of Sarasota responded

Thank you for highlighting the professional, prompt, and courteous service you received, as well as the rental and Uber options we offer. We’re delighted that Carlos provided knowledgeable and resourceful assistance during your BMW visit. We appreciate your feedback and look forward to helping you again.

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