Carlos is always a pleasure to work with.
He is thorough at explaining things & prompt to return calls. He’s an amazing asset to BMW of Sarasota.
He is thorough at explaining things & prompt to return calls. He’s an amazing asset to BMW of Sarasota.
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by Patty464
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
BMW of Sarasota responded
We’re grateful you took the time to share your experience with Carlos. His thorough explanations and prompt callbacks make working with him so easy. We look forward to your next visit.
Another good service experience.
Work done properly and timely. Carlos Munoz was exceptional working my service issues, and as always, worked very hard to make sure I was satisfied.
Work done properly and timely. Carlos Munoz was exceptional working my service issues, and as always, worked very hard to make sure I was satisfied. Lucky to have him to work with.
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by MARDOR24
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
BMW of Sarasota responded
It’s wonderful that your BMW X1 service was completed promptly and correctly, and that Carlos’s dedication left you satisfied. Thank you for entrusting us with your vehicle’s maintenance.
Excellent service at the BMW dealership.
The employee was professional, friendly, and very knowledgeable. He explained everything clearly, without pressure, and made me feel comfortable. Ove
The employee was professional, friendly, and very knowledgeable. He explained everything clearly, without pressure, and made me feel comfortable. Overall, a great experience, I highly recommend Mr. Carlos to everybody.
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by Sergio Diaz
Service Price Transparency
Mar 25, 2026 -
BMW of Sarasota responded
Thank you for sharing your experience with our service team for your BMW 330. We’re pleased that Carlos offered professional, friendly, and clear guidance without any pressure. It’s great to know you felt comfortable, and we look forward to assisting you again.
Carlos Munoz always provides exceptional service.
I recommend him greatly. He is your go to guy.
I recommend him greatly. He is your go to guy.
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by jacobsanchez95
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Munoz
Mar 25, 2026 -
BMW of Sarasota responded
We appreciate your positive feedback. Carlos is thrilled to have provided exceptional service on your BMW M6, and your recommendation means a lot to us. We look forward to assisting with your future service needs.
Wonderful service, fast, concrete and effective
attention. Very attentive to all my needs and consenting to my time that is usually scarce so that's why I appreciate that he was so understanding. S
attention. Very attentive to all my needs and consenting to my time that is usually scarce so that's why I appreciate that he was so understanding. See you next time, Mr. Carlos.
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by Sergio Diaz
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
BMW of Sarasota responded
Thank you for recognizing the quick and thorough service on your BMW. Carlos is glad we could accommodate your busy schedule. We look forward to seeing you again.
Consistently excellent service, Knowledgeable and timely
on estimated Repairs Pleasure bringing the car in to your service department
on estimated Repairs Pleasure bringing the car in to your service department
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by jackd
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Munoz
Mar 23, 2026 -
BMW of Sarasota responded
It’s great to hear you find our service department consistently reliable. We’re pleased the team delivered timely and knowledgeable support for your BMW X5. We look forward to assisting you again.
Good dealership Carlos always does a good job with the
details about the service that I received.
But one suggestion. Keep the windshield repair leaches out of the drop off area. I thought he was an emp
details about the service that I received.
But one suggestion. Keep the windshield repair leaches out of the drop off area. I thought he was an employee and was very deceptive. I watched him coheres other client's into new windshields.
We are there for our car service not there for a scam artist.
You can do better than this.
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by DADUDLEY1403
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
BMW of Sarasota responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again.
I had a great experience getting my car serviced at
Sarasota BMW,from the moment I walked in,everyone was friendly and welcoming,they made the whole process smooth and stress free and I really apprecia
Sarasota BMW,from the moment I walked in,everyone was friendly and welcoming,they made the whole process smooth and stress free and I really appreciate the updates along the way,my car is running perfectly,thank you for taking such good care of me.
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by FFIGUEROA625
Verified Customer
Verified Customer
Service Price Transparency
Mar 21, 2026 -
BMW of Sarasota responded
It’s wonderful to hear our team provided a welcoming service experience with clear updates throughout. Carlos and everyone here are delighted that your X3 is running smoothly and we appreciate you trusting us with its care.
Overall excellent service received from this local
dealership which is quite convenient to my home
dealership which is quite convenient to my home
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by jsf1fan
Service Price Transparency
Mar 20, 2026 -
BMW of Sarasota responded
Thank you for trusting our team with your BMW X3. We’re glad the convenient location made servicing easy and that you were pleased with the experience. Carlos and the service department appreciate your feedback.
Very professional, prompt, knowledgeable, and resourceful
Also quite courteous I like the options offered as far as giving customers a rental or uber to go home
Also quite courteous I like the options offered as far as giving customers a rental or uber to go home
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by MBRUNO20
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Munoz
Mar 19, 2026 -
BMW of Sarasota responded
Thank you for highlighting the professional, prompt, and courteous service you received, as well as the rental and Uber options we offer. We’re delighted that Carlos provided knowledgeable and resourceful assistance during your BMW visit. We appreciate your feedback and look forward to helping you again.