Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 7

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,403 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

34 yrs, 3 mos

Languages Spoken

Spanish Spanish

5.0

2,403 Reviews

Write a Review

2403 Reviews of Carlos Munoz

February 16, 2026

Dealership Rating
Employee Rating

Carlos Munoz made my experience a great one. He was very professional, knowledgeable, diligent and efficient. Best costumer service I have experienced at BMW thus far. More

by ANISLEISY
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Feb 16, 2026

BMW of Sarasota responded

We appreciate you highlighting Carlos’ professional and knowledgeable approach during your BMW X3 service. He’s dedicated to providing diligent and efficient support to keep your vehicle running smoothly. We look forward to assisting you with any future service needs.

February 15, 2026

Dealership Rating
Employee Rating

I trust Carlos When he tells me I need to have service or repair. He is professional and efficient. He is the reason I come back to BMW Sarasota More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

BMW of Sarasota responded

Marty, it's great to hear that Carlos was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Sarasota!

February 13, 2026

Dealership Rating
Employee Rating

I enjoyed my buying experience and Booy my sales person was excellent. Fair and professional. More

by billemills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Saylor

Feb 13, 2026

BMW of Sarasota responded

What a pleasure to learn the purchase process was both fair and professional. Enjoy every moment behind the wheel of your new BMW X5 and thank you for your kind feedback.

February 09, 2026

Dealership Rating
Employee Rating

Carlos was very helpful in explaining what was wrong with my car and providing an estimate for each individual fix as well as explaining exactly what had to be repaired and why More

by JLACHANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

BMW of Sarasota responded

It’s wonderful that Carlos provided clear breakdowns and estimates for each repair on your BMW 428. We’re glad his step-by-step overview helped you feel informed throughout the service. Thank you for trusting us with your vehicle.

February 09, 2026

Dealership Rating
Employee Rating

Carlos is exemplary. He embodies professionalism. He sees that every part of the service visit is always flawless. Constantly excellent. More

by CDEMARTINI
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Feb 09, 2026

BMW of Sarasota responded

It’s wonderful to hear that Carlos provided a flawless service visit for your BMW X5. Thank you for recognizing his professionalism, and we look forward to caring for your X5 again.

February 08, 2026

Dealership Rating
Employee Rating

Had appointment for oil change. It took over 3 hr for oil change, tire rotation and car wash. More

by weigfarms
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Feb 09, 2026

BMW of Sarasota responded

Quality customer service is always our number one priority, and we apologize for the wait. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

February 07, 2026

Dealership Rating
Employee Rating

No problems. The service is a little slow but that is due to a few levels of bureaucracy, but the end result is great! Love the videos!! More

by janemgarnett
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Feb 08, 2026

BMW of Sarasota responded

Thanks for the five-star review. We know the process can feel slow, but we’re glad the service on your BMW met your expectations and that you enjoyed the videos. Carlos and our team appreciate your feedback and look forward to assisting you again.

February 07, 2026

Dealership Rating
Employee Rating

Always very attentive and provide great service, taking care my car and be sure all be in good hands More

by Fernando
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Lizardi

Feb 07, 2026

BMW of Sarasota responded

Thank you for recognizing our team’s attentiveness during service on your BMW 330 Gran Turismo. We appreciate your trust in keeping your car in good hands. We look forward to assisting you again.

February 05, 2026

Dealership Rating
Employee Rating

I can always count on excellent service with Carlos and BMW of Sarasota. I'd give Carlos a 10 rating if I could. More

by JLEWIS1052
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Feb 05, 2026

BMW of Sarasota responded

Thank you for the five-star feedback. We’re glad Carlos consistently delivers dependable service for your BMW. We look forward to keeping your vehicle in top shape.

February 04, 2026

Dealership Rating
Employee Rating

Great people. Knowledgeable, helpful, friendly. And the chocolate cookies are a very nice touch as well More

by bjparrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Naycolle Wright, Maria Lizardi

Feb 04, 2026

BMW of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.

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