Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 6

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,449 Reviews

Dealership Experience

13 yrs, 6 mos

Industry Experience

34 yrs, 5 mos

Languages Spoken

Spanish Spanish

5.0

2,449 Reviews

Write a Review

2449 Reviews of Carlos Munoz

April 09, 2026

Dealership Rating
Employee Rating

Great service, very friendly and professional. Couldn't have made our visit any better or smoother. Top notch More

by l.christ44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Pilarczyk

Apr 09, 2026

BMW of Sarasota responded

It’s wonderful to hear that service on your BMW i4 Gran Coupe was friendly, professional, and seamless. Your positive feedback about our team’s approach is greatly appreciated. We look forward to caring for your BMW again soon.

April 09, 2026

Dealership Rating
Employee Rating

Mr. Munoz is very fast efficient and gets the job done. The work is always done right and I always get the car clean and ready to go. More

by SCHONESBAYERN
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Apr 09, 2026

BMW of Sarasota responded

We appreciate you taking the time to share your experience. It’s great to hear Carlos and our service team provided fast, reliable care and had your 228 Gran Coupe spotless and ready promptly. We look forward to assisting you with your next visit.

April 09, 2026

Dealership Rating
Employee Rating

Very professional and easy to work with. Been with them since 2021. Great facility and convenient location More

by Boydsbills51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

BMW of Sarasota responded

We appreciate your loyalty since 2021. Carlos is glad to have made servicing your BMW 430 professional and easy at our convenient location. We look forward to assisting you again.

April 08, 2026

Dealership Rating
Employee Rating

Excellent service with lots of updates. Gave me a loaner vehicle that was clean and overall great experience. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Cash

Apr 08, 2026

BMW of Sarasota responded

Delighted to hear you found our service thorough and the loaner clean. It was our pleasure servicing your BMW X5 PHEV. We look forward to assisting you again.

April 05, 2026

Dealership Rating
Employee Rating

Carlos is the best advisor. I always know my car will be handled and all necessary service will be performed. I appreciate the delivery of my car when the service was complete. More

by Tracy Hesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2026

BMW of Sarasota responded

We appreciate you recognizing Carlos’s dedication. We’re glad your BMW 530 received all the necessary care and that delivery afterward was convenient. Thank you for trusting us with your vehicle.

April 03, 2026

Dealership Rating
Employee Rating

It was very smooth and seamless Carlos was very good with communication This is my fourth BMW. The service is great. Unfortunately, I've always bought my BMW from other dealerships because Sarasota BMW on th More

by kevinsteinwachs
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Apr 03, 2026

BMW of Sarasota responded

Thank you for trusting our service department with your fourth BMW and for sharing that Carlos kept you informed throughout. We’re pleased your X5 service was smooth. Your comments about the sales side have been noted and we hope to offer a better experience next time.

April 02, 2026

Dealership Rating
Employee Rating

CArlos is very helpful and service was well-performed. But I do complain about high Costs. More

by chasm47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

BMW of Sarasota responded

We appreciate your business and kind words for Carlos and the team. If you'd like to discuss your concerns in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

April 01, 2026

Dealership Rating
Employee Rating

Excellent service every time. I look to get Carlos every time also as he is a professional More

by Terry M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

BMW of Sarasota responded

Thank you for entrusting us with your BMW service time and again. We’re pleased to hear Carlos’s professionalism makes each visit a positive experience. We look forward to your next visit.

March 28, 2026

Dealership Rating
Employee Rating

This is the best dealership I have ever worked with with and Carlos is the best service advisor I’ve ever had at any dealership in my life More

by DAVID.DENNEHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2026

BMW of Sarasota responded

Your praise means a lot, and it’s great to hear Carlos provided outstanding service on your BMW. We’re honored to be the best dealership you’ve worked with. We look forward to caring for your vehicle again.

March 28, 2026

Dealership Rating
Employee Rating

Carlos is great. Very conciseness. Honest. Waiting area very comfortable. Work done as promised. All good More

by GWFARRELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2026

BMW of Sarasota responded

Thank you for highlighting Carlos’s honesty and clear communication. We’re happy the waiting area was comfortable and that the service on your BMW 328 was completed as promised. We look forward to serving you again.

...
6
...

Dealership Inventory (345 Vehicles)

used 2024 Ford F-150 car, priced at $64,776
2024 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 BMW X3 car, priced at $64,635
2026 BMW X3
new
Vegas Red Metallic exterior
Automatic
All-wheel Drive
used 2022 BMW X7 car, priced at $48,078
2022 BMW X7
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW 840 Gran Coupe car, priced at $63,049
2024 BMW 840 Gran Coupe
used
Black Sapphire Metallic exterior
Automatic
Rear-wheel Drive
used 2024 BMW X5 car, priced at $51,494
2024 BMW X5
used
Black Sapphire Metallic exterior
Automatic
Rear-wheel Drive
new 2026 BMW X3 car, priced at $61,035
2026 BMW X3
new
Dune Grey Metallic exterior
Automatic
All-wheel Drive