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Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 6

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,481 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

34 yrs, 7 mos

Languages Spoken

Spanish Spanish

5.0

2,481 Reviews

Write a Review

2481 Reviews of Carlos Munoz

June 04, 2026

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Employee Rating

Carl was a great advisor. The car was ready when he said it would be it was clean. The work was done perfect and I’d recommended recommended to anybody. More

by NORMSAWAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2026

BMW of Sarasota responded

We’re pleased Carlos had your BMW ready when promised and in pristine condition with the work completed perfectly. Thank you for recommending us. Let us know whenever your BMW needs service again.

June 03, 2026

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Employee Rating

Thoughtful of my time and took care of my car Carlos is an unbelievable asset to the dealership More

by CHARLESBUKY
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Jun 03, 2026

BMW of Sarasota responded

We’re glad we respected your schedule and gave your BMW iX the care it needed. Carlos will be thrilled to hear you appreciate his dedication. Thanks for the five-star rating.

June 01, 2026

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Employee Rating

Great customer service from Kyle and also Carlos, especially after having to put up with me being an impatient customer. Grace also from the Glass Shoppe was great! Kudos to all at Sarasota BMW T More

by ecatampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Rivera

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Jun 01, 2026

BMW of Sarasota responded

Thank you for highlighting the support Kyle and Carlos provided during your BMW X7 service. We’re glad they could assist you and that our Glass Shoppe team met your expectations. We appreciate your enthusiastic feedback.

May 31, 2026

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Employee Rating

Carlos is always a pleasure to work with. Answers questions. Keeps me informed. Explains everything clearly. More

by KERRYMPURCELL
Service Communication
Recommend Dealer
Yes
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Jun 01, 2026

BMW of Sarasota responded

We’re glad Carlos kept you informed and explained every detail during your BMW X3 service. If there’s anything else you need, please let us know, and thank you for trusting us.

May 30, 2026

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Very efficient and professional. They took care of my car and provided a loaner car. I am very happy with the experience. More

by RMONES
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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May 30, 2026

BMW of Sarasota responded

We’re thrilled our team handled your BMW X3 with such efficiency and professionalism and that the loaner vehicle kept you on the road. Thank you for sharing your positive experience.

May 29, 2026

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Employee Rating

Carlos is my service advisor and he does an amazing job when it comes to servicing my car.If anyone asks me who i should recommend i would tell them to go to carlos. More

by ASHLEYNICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

BMW of Sarasota responded

Thank you for the 5-star review. We’re delighted Carlos provided outstanding service for your Honda. Your recommendation means a lot and we look forward to your next visit.

May 29, 2026

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The dealership provided transparent pricing, excellent customer service, fast paperwork, and a smooth, stress-free buying experience. More

by GRIFFIN.SHAY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

BMW of Sarasota responded

Thank you for highlighting the transparent pricing and our customer service. Carlos and our team appreciate your comment about the fast paperwork. We’re glad your buying process felt smooth and stress-free.

May 24, 2026

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Very nice, friendly, and attentive staff. My go to dealership for service when I need it More

by BMW driver
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2026

BMW of Sarasota responded

Thank you for choosing us as your preferred spot for BMW 435 service. We’re glad to know our team provided warm and responsive support. Carlos appreciates your trust and looks forward to assisting you again.

May 19, 2026

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Employee Rating

Excellent prompt service Prompt service with regular updates on the vehicle's progress. Prompt service with regular updates on the vehicle's progress. My advisor, Carlos, was attentive to my questions a More

by Dealer@Rater
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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May 19, 2026

BMW of Sarasota responded

It’s great to know Carlos kept you informed with timely updates and quick responses throughout your BMW X7 service. We appreciate your feedback and look forward to caring for your BMW again.

May 12, 2026

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Everything was handled professionally, all questions were answered, and all was done with upmost courtesy. More

by nbcrotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

BMW of Sarasota responded

What a pleasure to hear that your BMW X1 service was handled professionally and with courtesy, and that all your questions were answered. Carlos appreciates your kind feedback. We look forward to serving you again.

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