Carlos Ortega
Carlos Ortega at Toyota of Braintree

Carlos Ortega

Sales Manager

Toyota of Braintree

210 Union Street
Braintree, MA 02184

Contact Me
5.0
409 Reviews

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

409 Reviews

Write a Review

409 Reviews of Carlos Ortega

October 22, 2025

Dealership Rating
Employee Rating

This was my first time buying a car in 10 years. I had a great experience at Toyota Braintree. They rolled out the red carpet for me. I found the car to fit my budget and my needs. As I don't drive More

by yalysan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2025

Toyota of Braintree responded

Thank you, for your kind words for our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

October 17, 2025

Dealership Rating
Employee Rating

My experience at this dealership would have been pleasant if I had asked for a different salesperson. It began with a short test drive. When driving the car home it did not feel safe. I returned it and purch More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Arthur Martel, Max Bahery, Hamed Abusabiha , Greg Tufankjian and the employee who discussed adding the camera to the used vehicle.

Oct 23, 2025

Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team, Susan. As you know, Greg Tufankjian goes out of his way to make sure people are happy with their purchase.

October 09, 2025

Dealership Rating
Employee Rating

I had a real pleasant experience at Toyota of Braintree. Ed Hayes was very easy to talk with he knew my Corolla Cross over inside and out. He was able to get my radio up and running as well along with all t More

by eokeefe112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Martel, Ed Hayes, Kendol Huggins , Greg was very pleasant to get too know. He spoke easy which made me very comfortable with my decision to purchase my Corolla Cross.

Oct 09, 2025

eokeefe112 responded

Great pleasant folks to deal with. I had a great experience choicing my car.

September 23, 2025

Dealership Rating
Employee Rating

Ed was AMAZING! very helpful and patient. He was very understanding and made sure to explain everything in detail! More

by storilevarity7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Hayes, Max Bahery

Sep 26, 2025

Toyota of Braintree responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 23, 2025

Dealership Rating
Employee Rating

I was referred to Braintree Toyota and Carlos Ortega by a very good friend and I understand why, between working with Mike Bustillo my sales rep and Fred Zeiba my finance guy, my experience was awesome, no p More

by Nancyadris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Zeiba, Michael Bustillo

Sep 26, 2025

Toyota of Braintree responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with your salesperson Michael to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2025

Dealership Rating
Employee Rating

Braintree Toyota and Carlos Ortega were recommended by a family member. The experience was great. Carlos and Victor Alcantara helped me find my new Rav4 and I love it. Sonny the business manager was very he More

by Aunt B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2025

Toyota of Braintree responded

We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2025

Dealership Rating
Employee Rating

I've been a customer at Toyota Braintree for several years, and everyone I've met has provided excellent customer service. Carlos Alvarez is an outstanding salesperson; he always ensures you're happy wi More

by G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Foy, Carlos Alvarez

Sep 20, 2025

Toyota of Braintree responded

Thank you, for your kind words for our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree

September 18, 2025

Dealership Rating
Employee Rating

Have purchased and serviced my Toyotas there for many years. Staff is not high pressure and service department is excellent. Will not go anywhere else More

by Jeff and Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Viet Vu, Ashok Vaswani

Sep 20, 2025

Toyota of Braintree responded

Thank you, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 04, 2025

Dealership Rating
Employee Rating

Uno de los mejores lugares para hacer tu compra de un automóvil la atención es excelente, amable confiable.. in duda alguna Carlos es uno de los mejores .. More

by juansanchez12251225
Recommend Dealer
Yes
Sep 26, 2025

Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with Carlos, Carlos and our team. We're glad to hear we delivered such a great experience!

August 30, 2025

Dealership Rating
Employee Rating

Danny was extremely helpful and always responded quickly throughout the process of buying my new car. More

by Mollymac115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Pham

Sep 26, 2025

Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

1
...

Dealership Inventory (317 Vehicles)

new 2026 Toyota Camry car
2026 Toyota Camry
new
Underground exterior
Automatic
All-wheel Drive
used 2015 Toyota Corolla car, priced at $14,545
2015 Toyota Corolla
used
Brown Sugar Metallic exterior
Automatic
Front-wheel Drive
used 2022 Toyota RAV4 car, priced at $30,775
2022 Toyota RAV4
used
Silver Sky Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Camry car, priced at $32,589
2026 Toyota Camry
new
Underground exterior
Automatic
Front-wheel Drive
new 2025 Toyota RAV4 car, priced at $37,009
2025 Toyota RAV4
new
Ice exterior
Automatic
All-wheel Drive
used 2020 Jeep Grand Cherokee car, priced at $23,995
2020 Jeep Grand Cherokee
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive