Carlos Ortega | Page 37

Pre-Owned RAV 4 Purchase Jordan was excellent to work with, he was very patient and helpful as was everyone else at the dealership. They made the car buying process very simp Jordan was excellent to work with, he was very patient and helpful as was everyone else at the dealership. They made the car buying process very simple and easy. I also wanted to thank Carlos Ortega and Greg Tufankjian for going above and beyond. I will definietly purchase my next car there. More

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A thankful returning customer! My experience at Toyota of Braintree was exceptional. Everyone was so kind and helpful in assisting me with finding the perfect deal and perfect car f My experience at Toyota of Braintree was exceptional. Everyone was so kind and helpful in assisting me with finding the perfect deal and perfect car for my daughter! The entire team, in particular Carlos, Manny, and the owners Charlie and Greg, were so pleasant and helpful! My daughter loves her new RAV4 so thank you to the entire team for such a positive experience!!! More

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Leased another new Camry I leased another new Camry from Toyota of Braintree and I am thrilled because my wife is very happy. Toyota of Braintree is a terrific organization w I leased another new Camry from Toyota of Braintree and I am thrilled because my wife is very happy. Toyota of Braintree is a terrific organization where everyone there is interested in you, the customer, personally. I get all my service work completed there, even after the Service Agreements are all utilized. I buy tires there because there is no one I trust more than Toyota of Braintree. I recommend them to everyone. More

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Toyota of Braintree always exceeds our expectations! Once again we were back for another vehicle! Our family has purchased multiple vehicles from this Family in the past few years. I say family because t Once again we were back for another vehicle! Our family has purchased multiple vehicles from this Family in the past few years. I say family because that is how we feel when we get excited to see familiar faces each and every time that we come back for a new vehicle or for maintenance, Seeing Greg T., Carlos O., Bob K., Mark M., Don R., Eric F. and Claudia M. was a great experience! They exceeded our experience from the first smile at the front door! If anyone is looking for the best experience when buying a new or pre-owned vehicle, Toyota of Braintree is the way to go! For laughs: Thank you Carlos Santiago haha! Bob K.'s Idea. LOL Kind Regards, Francys Araujo More

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Amazing Car buying Experience- DavidJ At first I visited another Toyota dealer in North Attleboro, MA but was not impressed with their shady sales gimmicks then I was referred to this deal At first I visited another Toyota dealer in North Attleboro, MA but was not impressed with their shady sales gimmicks then I was referred to this dealership by a friend. I went to their website to search for some vehicles, also went on DealerRater to check their reviews, couldn’t believe how good they were! Anyway, after contacting them thru their website, I received an email later on from Eric Francke, very pleasant not pushy Internet Sales Mgr that kept in contact with me with pleasant emails. Managed to get to the dealership on the weekend, drove 1 hour from Rhode Island and once I met Eric, he introduced me to Henry Mei, great friendly salesperson. Told him our situation, was not sure about buying used or new, looked into a couple of certified Toyota Rav4 then I asked to see the 2016 Rav4, I was specific with color, model, etc.. and decided to go for the new 2016. Henry came up with a price, we negotiated for a better price that we agreed upon on with no hassle from them. Also got a very reasonable trade-in value for a 2012 trade with very high miles due to my traveling job. My wife works at a dealership in RI and we couldn’t believe how smooth everything was going that day. Then we met with Arthur Martel, another great friendly finance manager to check the financing offers, We came to dealership around 4:00pm and walked out by 6:00pm with a great deal overall, price for new vehicle, trade and excellent financing offer waiting for approval. We came back on a Monday night, to sign more documents, all true to their words with all the numbers, very smooth and organized transaction with Arthur Martel, who offered us Gap Insurance at a very competitive price as well, he also introduced us to Carlos Ortega –Sales Manager, he was also extremely nice, welcoming us to the Toyota of Braintree family. Arthur even gave us a small tour of their very nice and clean facility! All I can say is.. They have a new customer for life that will share my extremely satisfying experience with such nice friendly, respectful people at this dealership, these reviews and referrals are all true and word of mouth counts as well.. Thank you to everyone for making this, my best car buying experience! Job well done! More

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Smooth Buying experience I need a car to replace my current 2008 Camry. I considered certified pre-owned with low mileages initially. Due to the nature of my work, I drive a l I need a car to replace my current 2008 Camry. I considered certified pre-owned with low mileages initially. Due to the nature of my work, I drive a lot. Leasing is out of the question. Jordan helped me narrow my search down to two pre-owned cars. Then Jordan mentioned the 72-month 0% financing deal for 2017 new car. I expressed my interest to learn more. Jordan then worked with the general manager Carlos Ortega to come up with a great deal. I decide to get a new car instead. Brian worked with me on the extended warranty plan. He made a compelling case to buy extended warranty and gave a good deal as well. I did not feel much pressure. The whole experience is friendly and professional. Thank you for your helps. More

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A VERY SATISFYING EXPERIENCE Bob Wilfand , is not only our salesman, but has become our friend. We just leased our third Corolla! We are completely comfortable working with Bob. Bob Wilfand , is not only our salesman, but has become our friend. We just leased our third Corolla! We are completely comfortable working with Bob. More

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Pleasant Experience Once again I was reminded why I've been driving Toyota vehicles for the past 33 years and why when I'm ready to purchase a new Toyota I go to Tufankji Once again I was reminded why I've been driving Toyota vehicles for the past 33 years and why when I'm ready to purchase a new Toyota I go to Tufankjian Toyota of Braintree. This past week I met with sales representative Benson Onwuamaebu to discuss my new vehicle choices. While there, dealership owner Charles Tufankjian and his son Greg welcomed me and offered their assistance. I was totally impressed. I had many questions about my future purchase and Benson was extremely knowledgeable with respect to the vehicle I was interested in and the assortment of options available. From past sales experiences at Tufankjian Toyota of Braintree I've been introduced to Sales representative Carlos Ortega. Mr Ortega spent well over an hour searching through the vast Toyota inventory in my area for a vehicle that matched my choices. I greatly appreciated his willingness to do whatever he could to satisfy me. Something you don't see in a lot of places. I sat down with both Benson and Mr Ortega and together we finalized my deal. It was quick, honest, and pleasant. Yes my purchase experience was pleasant. I've said this before and I'll say it again. The Toyota Corporation should take a look at how they do things at Turfankjian Toyota of Braintree. From the owners, through the great sales staff and to the extremely well run service departent, Turfankjian Toyota of Braintree does things right. Thank you Turfankjian Toyota of Braintree. More

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Great Dealership I just purchased a beautiful 1794 Tundra from Tufankjian. This is the second car I have purchased from this dealership and I have to say they are real I just purchased a beautiful 1794 Tundra from Tufankjian. This is the second car I have purchased from this dealership and I have to say they are really great to work with. There is no pressure, they work with you on pricing and they follow through with everything the say they are going to do. I had a minor problem with one of the rims on the truck (minor damage on delivery) and they rectified the situation quickly. Jordan and Carlos are great guys and they will treat you right. More

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purchase of new Toyota Camry LE Our dealings with Elvis as well as Carlos Ortega was smooth and efficient. We traded in a 2009 Camry EI. We have owned Toyotas since 2003 and have b Our dealings with Elvis as well as Carlos Ortega was smooth and efficient. We traded in a 2009 Camry EI. We have owned Toyotas since 2003 and have been most happy with all. Thus, our highest rating More

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