Carlos Ortega | Page 36

Joe was great! We had a couple of mishaps which was out of his hands but he was extremely sufficient of going above and beyond to correct the problems.Much thanks to Joe and Carlos of his hands but he was extremely sufficient of going above and beyond to correct the problems.Much thanks to Joe and Carlos More

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Thank you Nick in sales for going above and beyond to make sure my new car purchase was exactly what I wanted! Also thank you Carlos behind the big desk for making this deal happen! make sure my new car purchase was exactly what I wanted! Also thank you Carlos behind the big desk for making this deal happen! More

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RESPECT!!!!! PLEASE GO SEE BRAINTREE TOYOTA BEFORE YOU GO ANYWHERE ELSE!!!!!!!!!! This is my second Toyota Rav 4 I have purchased at Toyota of Braintree and will PLEASE GO SEE BRAINTREE TOYOTA BEFORE YOU GO ANYWHERE ELSE!!!!!!!!!! This is my second Toyota Rav 4 I have purchased at Toyota of Braintree and will not hesitate to buy my next vehicle from them!!!!! Cannot say enough about Carlos Ortega, the Sales Manager and my Sales Person, Victor Alcantrara!!!!! They both listened to what I requested and delivered even more!!! I had a set monthly payment I could afford and was only expecting to look at vehicles about 2 years old and used and they were able to put me in a 2020 for so very close to my budget with more than I expected!!! I CANNOT THANK CARLOS, AND VICTOR ENOUGH!!!! YOU HAVE NOTHING TO LOSE....PLEASE SEE THEM FIRST!!!!!!!!!!!! More

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Great customer service. Carlos was very helpful and thoughtful. My daughter was very pleased with our purchase. Would absolutely recommend! Thank you Carlos for your help! -Audilia and Milton thoughtful. My daughter was very pleased with our purchase. Would absolutely recommend! Thank you Carlos for your help! -Audilia and Milton More

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Overpriced and a huge waste of time Went in knowing exactly what we were looking for. Sales rep first pulled out one car at a time (the first one in deplorable condition) until we finall Went in knowing exactly what we were looking for. Sales rep first pulled out one car at a time (the first one in deplorable condition) until we finally asked to be able to see some inventory. Chose a car. It was priced almost $3,000 ABOVE KBB and Edmund's higher end values. Dealer wouldn't come down to even the high end of the actual value of the car. Tried to tell me that it was so over priced because of the quality of their cars, the warranty (factory, not extra) and the "work they put into it." Darling, I'd never pay over $20 for a cabin air filter and $60 in labor to have it installed - I'd go to auto zone, buy one and install it myself. Funny thing is they gave my husband a great deal a few months ago... Rude, patronizing, overpriced and treat women like they're idiots. Camrys are a dime a dozen...don't need to buy one there. More

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OutstandingJust had a emergency service in and out with Outstanding Just had a emergency service in and out with no previous appointment in one hour Thanks best dealership Toyota. Great Toyota dealer than Outstanding Just had a emergency service in and out with no previous appointment in one hour Thanks best dealership Toyota. Great Toyota dealer thanks tjr More

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Great Experience Customer friendly, courteous and polite. All of my questions were answered. The entire team gave 5 star customer service. My first stop was Braintr Customer friendly, courteous and polite. All of my questions were answered. The entire team gave 5 star customer service. My first stop was Braintree Toyota. I visited two other dealerships and returned to Braintree to make my purchase. This is the second vehicle that we have purchased there and we will return. More

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POSITIVE CAR BUYING EXPERIENCE Carlos Alvarez my car salesman was very personable and easy to work with.He listened to what I wanted in a new car and made it happen.He made my car Carlos Alvarez my car salesman was very personable and easy to work with.He listened to what I wanted in a new car and made it happen.He made my car buying experience a pleasant one.I definitely will buy another car from him in the future and I will recommend him to friends and family . More

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Not Your Typical Dealership Experience! After doing some research on various new Toyota models, I decided to come to Toyota of Braintree, to look at a new Highlander. This part of the proces After doing some research on various new Toyota models, I decided to come to Toyota of Braintree, to look at a new Highlander. This part of the process was super easy. After walking in I was introduced to Carlos A. who was my salesperson. Carlos was very friendly throughout the entire process and took the time to go above and beyond describing the different features of the Highlander. With the help of the sales manager Carlos O., we came to a fair agreement on price fairly quickly. Arthur was my finance person and made the finance process just as quick and easy as the sales process. This was my 2nd purchase from this dealership and will definitely not be my last. Kudos to Toyota of Braintree for the quick and easy process in getting into a new Highlander! More

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Great experience Overall had a great experience at this dealership. Carlos (salesman) was very helpful and knowledgable and helped me get the deal I was looking for. J Overall had a great experience at this dealership. Carlos (salesman) was very helpful and knowledgable and helped me get the deal I was looking for. Joey was extremely patient with the financing process, got me a good rate and helped me get an additional rebate. More

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