Carlos Ortega
Carlos Ortega at Tufankjian Toyota of Braintree

Carlos Ortega | Page 8

Sales Manager

Tufankjian Toyota of Braintree

210 Union Street
Braintree, MA 02184

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4.9
467 Reviews

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

467 Reviews

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467 Reviews of Carlos Ortega

August 07, 2025

Dealership Rating
Employee Rating

He sale me an unsafe car , the car keep breaking down with me in the middle almost put me on a car crash. He said I have no other choice than keep the car he already had the money for it, it is my respon More

by Jd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 27, 2025

Tufankjian Toyota of Braintree responded

Since you didn't like the new car that you had purchased, and even though it was already registered and you had been driving it, we bought it back for exactly what you paid for it. We consequently owned the Corolla Cross for the price of a new one, even though it was now a used car. I would expect that you amend your review based on the actual events.

July 28, 2025

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Everyone was extremely helpful, patient, and efficient through this process. I would recommend this company! More

by sarapsullivan22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2025

Tufankjian Toyota of Braintree responded

Here at Toyota of Braintree, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with our staff, and it was a pleasure having you at the dealership. We appreciate your review!

July 26, 2025

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Employee Rating

If you’re looking to buy a Toyota highly recommend visiting Phil Le. He’s extremely easy to work with, friendly and attentive. The whole team was great. More

by Jim Percival
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2025

Tufankjian Toyota of Braintree responded

Thanks for sharing your thoughts about your experience with Toyota of Braintree. Our team appreciate your business and hope to see you again soon!

July 23, 2025

Dealership Rating
Employee Rating

My salesman is Super Great. Please come to Toyota of Braintree and find Phil Le. The transaction was super smooth and accurate. Definitely referred to more friends of mine. Than More

by Linhdda
Recommend Dealer
Yes
Sep 26, 2025

Tufankjian Toyota of Braintree responded

It's great to hear that our sales person was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!

July 23, 2025

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Employee Rating

The team at the dealership took good care of my son and I as we selected a pre-owned car for him to drive. From Shane to Matty to Carlos to Freddy, everybody was super helpful and professional. I would defin More

by cra14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fred Zeiba, Shane Craig , Matt Tobin

Aug 29, 2025

Tufankjian Toyota of Braintree responded

Thanks for sharing your thoughts about your experience with Toyota of Braintree. Our team appreciate your business and hope to see you again soon

July 18, 2025

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Employee Rating

I recently had the pleasure of working with Carlos Alvarez at Toyota of Braintree, and I couldn’t be more satisfied with the experience. From the start, Carlos was incredibly knowledgeable and took th More

by Newtundra69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Tufankjian Toyota of Braintree responded

We're happy to hear it went well Carlos, Carlos and Sunny and truly appreciate your feedback! Thank you for sharing your experience with us!

July 12, 2025

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Employee Rating

Phil was outstanding with buying the truck. He called numerous times and made the process very easy and painless More

by scottronchetti12
Recommend Dealer
Yes
Jul 18, 2025

Tufankjian Toyota of Braintree responded

Thank you for taking the time to share your feedback with us Scott! . We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2025

Dealership Rating
Employee Rating

It was a great experience to buy a vehicle at this location and I would come back More

by Dibona
Recommend Dealer
Yes

Other Employees Tagged: Joey Foy, Phillip Le

Jul 18, 2025

Tufankjian Toyota of Braintree responded

It's great to hear that our sales person was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!

July 11, 2025

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Employee Rating

Excellent customer service. Greeted at first visit. Introduced to sales representative Phil. Smooth process. Everything was explained. Introduced to finance Joey. Explained all More

by Mary Walsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2025

Tufankjian Toyota of Braintree responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 02, 2025

Dealership Rating
Employee Rating

Such a great experience! Really appreciate all the efforts for the team, it is so patient, kind and professional, always listening and putting our interests as the top priori More

by pengli.ebio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2025

Tufankjian Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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