Carlos Pereda | Page 11

My experience. We went to Mercedes cutler bay and left because the sales rep was so pushy. We were greeted by Carlos who make this experience so pleasant. He treated We went to Mercedes cutler bay and left because the sales rep was so pushy. We were greeted by Carlos who make this experience so pleasant. He treated us professionally and like a family member. I would highly recommend and look forward to buying my next Mercedes from him. More

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Excellent I've been buying new cars for about 25 years and Mercedes for about the last 15. The first few Mercedes I bought at auto nation dealer for service I've been buying new cars for about 25 years and Mercedes for about the last 15. The first few Mercedes I bought at auto nation dealer for service and attention customer service was not the best sense I've buying at Mercedes Coral Gables for about the last 7 years everything is been excellent from sales to the service department very nice and excellent. My wife mentioned to me how nice it was for the salesman Carlos that carry a bag for her that never happened any other dealer before More

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Excellent Customer Service after the Sale Mercedes Benz Of Coral Gables is a out of the box service dealership, that in my experiences, with regular services to my vehicles, I rate them as the Mercedes Benz Of Coral Gables is a out of the box service dealership, that in my experiences, with regular services to my vehicles, I rate them as the excellence in service after the sale. You will really feel their services after , if you have another vehicle, that on other dealership cradle in comfort their clients as they do. Form the ramp entrance , to the entrance door, family greetings and complimentary first class pastries and refreshments. Now they are giving special new vehicles a loaners tha make you feel that you're driving your car , not a rental. Keep it up More

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Service and sales Extraordinary! Wouldn't go anywhere else for our cars. This is a Great dealer with fantastic customer service and friendliness. They have an intense Extraordinary! Wouldn't go anywhere else for our cars. This is a Great dealer with fantastic customer service and friendliness. They have an intense inventory to choose from. More

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It's like going back home to visit family! From the receptionists in both the pre-owned to the new showroom, to Damien and Carlos who assisted me with my new lease, a hat tip for making every m From the receptionists in both the pre-owned to the new showroom, to Damien and Carlos who assisted me with my new lease, a hat tip for making every minute of the experience pleasurable! It really does feel like going back home to visit friends and family! More

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Superb Experience As in past ocassions, the Sales and Delivery team were first class, having ready documentation and vehicle. Carlos Pereda has constantly shown an exce As in past ocassions, the Sales and Delivery team were first class, having ready documentation and vehicle. Carlos Pereda has constantly shown an excellent level of service and support. More

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Excellent The attention we received by Carlos and Mr. Cooper was excellent. Thank you very much for making our experience very pleasant We are extremely please The attention we received by Carlos and Mr. Cooper was excellent. Thank you very much for making our experience very pleasant We are extremely pleased with our new car More

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Most pleasant vehicle purchasing experience in my 54 years My wife and I drove 3 1/2 hours from Sarasota. We were wondering to ourselves if we made a mistake driving the 7 hours round trip. It turns out we mad My wife and I drove 3 1/2 hours from Sarasota. We were wondering to ourselves if we made a mistake driving the 7 hours round trip. It turns out we made the right decision. Bryan Carvajal was a pleasure to work with and we have already told friends in Sarasota about him. More

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Exceeded expectations Since the moment you walk in you are given exceptional customer service with respect and no pressure. Peter Quiñones and Carlos Pareda were patient a Since the moment you walk in you are given exceptional customer service with respect and no pressure. Peter Quiñones and Carlos Pareda were patient and thorough in their explanations about vehicles, showing and allowing one to drive cars, and helping one make a choice for a vehicle that meets one's needs. More

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Most pleasurable buying experience I have ever had! My experience at Coral Gables Mercedes was truly exceptional and I cannot recommend this dealership more highly! I was ordering a limited production c My experience at Coral Gables Mercedes was truly exceptional and I cannot recommend this dealership more highly! I was ordering a limited production car and had initially ordered with another dealer. That dealer could not deliver the car and was really poorly informed so I went to the folks at CGM. They immediately knew what to do and were able to order my car and get it delivered before anticipated. The real star here was Tahiri Lemus, the Inventory Manager. She knew exactly what to do and stayed on top of the whole process in order to ensure I got my car quickly. Everyone here was a pleasure to deal with, including Hector Britto (a great manager and true gentleman), Carlos Pereda, the sales person who really took good care of me and at no point made this feel like your typical, often unpleasant car buying experience. These people were all amazing, fair, honest and never made me feel like I was being pressured or taken advantage of. I recommend you go to Coral Gables Mercedes if you are looking for a great car and a team of people that are true professionals in an industry that often leaves a lot to be desired! More

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