Carlos Roman | Page 12

Great experience Our 1. Impressum of this dealership was impressive and quite positive. Same can be said with the first meeting with the sales person Frankie as well Our 1. Impressum of this dealership was impressive and quite positive. Same can be said with the first meeting with the sales person Frankie as well as for the transition of our car purchase. The transaction went pretty smooth except a couple of glitches which were resolved to our complete satisfaction. Overall we can definitely recommend this dealership for their service and customer care. We still have to see if it will hold up to our expectations after we have the first inspection done. More

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Two Instead of One Because of medical issues with my back and legs I decided to look for a new vehicle as our Chevy Cruze, while a nice car does not have a large enough Because of medical issues with my back and legs I decided to look for a new vehicle as our Chevy Cruze, while a nice car does not have a large enough door area or steering wheel adjustment that allowed me to easily get in and out of the car. Looked at new Honda Accords and Chevrolet Malibu's but the issues were still there. I decided to look at Hyundai as I own a 2006 Sonata which I have always enjoyed driving and which did not have the issues as I described above. I found the 2017 Sonata was the answer to my problems, the door area is larger and the steering wheel adjustment allows my legs to easily enter the care with a clearance of at least three additional inches then the other brands. Worked out a deal and bought the Sonata. I decided just to try and see if I could get into an Elantra or would it's smaller size result in my issues resurfacing in that car. To my surprise I was again able to easily enter and exit the car with out a problem so I decided to replace my 2006 Sonata with a 2017 Elantra now we both have new cars and can fight over which car we drive on that day. Thus the story of two instead of one. More

by bobrigali Verified Customer Verified Customer

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AWESOME SERVICE This dealership is great. staff is amazing, wait time is great. everything was explained to me didn't make me feel pressured. i left pretty happy. This dealership is great. staff is amazing, wait time is great. everything was explained to me didn't make me feel pressured. i left pretty happy. More

by annb95 Verified Customer Verified Customer

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Great Excellent servive and the seller demonstrates knowledge of the products. I would recommend the dealer and the salesperson. They have a great variety o Excellent servive and the seller demonstrates knowledge of the products. I would recommend the dealer and the salesperson. They have a great variety of cars for one to choose according to their budget. Carlos is excellent salesperson and friendly More

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EXCELLENT SERVICE / PRICE If you need a car that meet your expectation and for the right price, go to Universal Hyundai and ask for Carlos Roman. He'll get you the right car at If you need a car that meet your expectation and for the right price, go to Universal Hyundai and ask for Carlos Roman. He'll get you the right car at the right price..... More

by nena085 Verified Customer Verified Customer

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Great experience Everytime Im stopping by for service and this case to get my second car Im always feel like family. The staff undestand and listen what i need to acco Everytime Im stopping by for service and this case to get my second car Im always feel like family. The staff undestand and listen what i need to accomplish. More

by luzdelia57 Verified Customer Verified Customer

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2017 Santa Fe purchase experience The knowledgeable and professional staff made the experience a positive one. We were greeted immediately and welcomed to the dealership. The salesman The knowledgeable and professional staff made the experience a positive one. We were greeted immediately and welcomed to the dealership. The salesman listed to what we were looking for and then showed us several vehicles that met our requirements. The salesman knew the product very well and demonstrated the features very effectively. More

by kim.mccreight Verified Customer Verified Customer

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Life Saver I few years ago I filled for bankruptcy due to a divorce. I was forced to buy a used and abused car for a ridiculous amount of money. Finally the car I few years ago I filled for bankruptcy due to a divorce. I was forced to buy a used and abused car for a ridiculous amount of money. Finally the car was getting ready to go to car heaven and I decided to check on Drivetime again. They were triying to contact me to trade my car and get a new one. For my surprise I stop by their dealer and they ofer a 69 thousand car cheaper than the one I had and close to $8000.00 more expensive. Long story short for the same payment I got a brand new car, 18 miles on the dash, road asistance, free oil changes for 3 years and a whopping 100 thousand warranty on a car that gets its first tuneup at 100,005 miles. No other word better than thanks will do. More

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Salesman of the year We called Carlos Roman on the phone to discuss what we were looking for. Two quick calls later and we were on our way to universal hyundai. With in We called Carlos Roman on the phone to discuss what we were looking for. Two quick calls later and we were on our way to universal hyundai. With in three hours we were out the door with our new sonata which included a test drive and complete detailed demonstration. Job well done. More

by RichardlNease Verified Customer Verified Customer

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Great experience! I would highly recommend this dealership for it's excellent customer service. We have had wonderful car buying experiences each time we make a purchas I would highly recommend this dealership for it's excellent customer service. We have had wonderful car buying experiences each time we make a purchase at Universal Hyundai. More

by resjm Verified Customer Verified Customer

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