Carlos Roman
Carlos Roman at Universal Hyundai

Carlos Roman | Page 8

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
149 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

5.0

149 Reviews

Write a Review

149 Reviews of Carlos Roman

June 08, 2021

Dealership Rating
Employee Rating

They are the best Carlos is a nice sales person and Hector too continue working like that perfect Job éxitos and God Bless you t More

by MADELINCOCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel

Jun 08, 2021

Universal Hyundai responded

Thank you so much, Madelin, for your kind words for Carlos, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and we hope to see you again! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 29, 2021

Dealership Rating
Employee Rating

The best easy process and fast service with everyone every time I service or purchase my vehicles. Recommend 100% to anyone who wants to purchase a vehicle. More

by LVERAS22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Alexandra Martinez, Raul Martinez, Carlos DeJesus, Janlique Vazquez, Andres Garces , Gilbert Gregory, Jonathan Writtenberry, Pablo Zapata

May 31, 2021

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy scanelon@universalhyundai.com Susanna- Social Media and Digital Reputation Specialist

May 21, 2021

Dealership Rating
Employee Rating

This was my second time getting a car from this dealership. I took the first car with me 1200 miles away but made sure once it was time to trade it in to come back here to deal with this dealership More

by Candice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Universal Hyundai responded

Thank you so much for your loyalty and for taking the time to shout out our sales rep Carlos! Congratulation on your new ride!

May 21, 2021

Dealership Rating
Employee Rating

Son personas atentas que están dispuestos a escuchar tus necesidades para darte las opciones que se adapten a ti y puedas salir con el carro que quieres. More

by UNICOJACK
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos

May 21, 2021

Universal Hyundai responded

Muchas gracias!

May 19, 2021

Dealership Rating
Employee Rating

Me siento sumamente satisfecha con el buen trato recibido de todo el personal de Universal Hyundai gracias por sus atenciones y dedicación para sus clientes More

by YOKICASTILLOLEON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Luis Narvaez

May 19, 2021

Universal Hyundai responded

Muchas gracias!

May 06, 2021

Dealership Rating
Employee Rating

Excellent service will definitely recommend it to my friends And family thank you universal for all your help, we will be back soon for one more car! More

by MURIMARIE0222
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Jacob McNeely

May 10, 2021

Universal Hyundai responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

February 05, 2021

Dealership Rating
Employee Rating

Carlos was very helpful, he explains things I don't even know about. He took the time to show me every Tuscon available. He was very patient with me. Thanks Carlos. More

by Ruthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Raul Martinez

Feb 07, 2021

Universal Hyundai responded

We are happy to learn that you had a great experience in our dealership and that Carlos, was of great assistance! Thank you for sharing and we look forward to seeing you in the near future, Welcome to Universal Hyundai family!

December 01, 2020

Dealership Rating
Employee Rating

I had a great experience when buying a vehicle at Universal Hyundai! Carlos Roman was very knowledgeable, respectful and attentive! He took care of all my requests and questions in a very diligent ma More

by mayorova.elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Universal Hyundai responded

It is delightful to learn that Carlos Roman went above and beyond your hopes. This is one of our goals for every visit, we appreciate the share. Congratulations!

October 19, 2020

Dealership Rating
Employee Rating

An extremely pleasant surprise. The seal was done in the timeframe I outlined and there was no extended waiting around in showrooms as previously experienced. The salesman Carlos was fantastic and understo More

by kparris57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Ozel

Oct 20, 2020

Universal Hyundai responded

kparris57, we are happy to hear that we were able to meet your expectations and that Carlos and Robert provided you with excellent service. Thank you for your feedback and welcome to the Universal Hyundai family!

September 13, 2020

Dealership Rating
Employee Rating

I love Universal Hyundai. Carlos Roman sold my husband & myself 2 2020 Santa Fe's in the past 3 weeks and he was great! Carlos is very knowledgeable and very friendly. My car buying experience at Universal More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2020

Universal Hyundai responded

Congratulations on your new 2020 Santa Fe and we hope you are enjoying the car! We appreciate you taking the time to share this kind review with us, take care!

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