Carlos Santiago
Carlos Santiago at Southern Mazda Newport News

Carlos Santiago

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

Contact Me
4.5
20 Reviews
4.5

20 Reviews

Write a Review

20 Reviews of Carlos Santiago

November 30, 2025

Dealership Rating
Employee Rating

The people at dealership are knowledgeable patient and make you feel you matter. Service was tops. More

by SMITHJOYCELYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2025

Dealership Rating
Employee Rating

They helped me get the car I want. Even looked at other dealerships to make sure I got it More

by VICTORIATBRANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 19, 2025

Dealership Rating
Employee Rating

The time spent at the service center was much longer than I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. More

by colleen.tozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 01, 2025

Dealership Rating
Employee Rating

Great and timely service. I will definitely use Southern Mazda as my service location in the future. More

by ennisr76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Green

September 13, 2025

Dealership Rating
Employee Rating

Helpful , seem to know what they are talking about, straight forward, explained everything,friendly ,seem to like they job More

by JAIMEDOWLING62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 29, 2025

Dealership Rating
Employee Rating

Very fast work on the car and got everything done that was needed. Was a simple oil change. More

by anttav0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 22, 2025

Dealership Rating
Employee Rating

Great service! Friendly employees. The waiting time is short for a regular oil change. The waiting room is comfortable and very clean. More

by fjramos505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ayden Stern

Jul 23, 2025

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 20, 2025

Dealership Rating
Employee Rating

completely satisfied with your recent visit. Great customer service. Thank you for all that you did for my car. More

by RITADEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2025

Dealership Rating
Employee Rating

Very professional well put together team who. Know they're are doing clean working areas. More

by OMARCURTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2025

Dealership Rating
Employee Rating

My car has an oil change and they didn’t put the correct amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. More

by Sherrodyoung1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
1

Dealership Inventory (163 Vehicles)

used 2025 Audi Q7 car, priced at $51,020
2025 Audi Q7
used
Glacier White Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-90 car, priced at $56,840
2026 Mazda CX-90
new
Artisan Red Premium exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-50 car, priced at $31,955
2025 Mazda CX-50
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-50 Hybrid car, priced at $38,885
2025 Mazda CX-50 Hybrid
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $37,305
2025 Mazda CX-5
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-90 PHEV car, priced at $58,205
2025 Mazda CX-90 PHEV
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive