Carlos Umana
Carlos Umana at Westbury Toyota

Carlos Umana | Page 2

Sales Consultant

Westbury Toyota

1121 Old Country Rd
Westbury, NY 11590

4.9
76 Reviews
4.9

76 Reviews

Write a Review

76 Reviews of Carlos Umana

February 03, 2023

Dealership Rating
Employee Rating

Smooth, easy process. Carlos was excellent and Jesus in financing transparent! Sales manager was friendly and never felt like there were hidden fees More

by Tim C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2023

Westbury Toyota responded

Thanks for the 5-star review of Westbury Toyota, Tim. Carlos and Jesus will appreciate the shoutout. We are grateful for your trust in our team!

February 01, 2023

Dealership Rating
Employee Rating

Welcoming attentive staff. Neat clean environment. The girls at the front desk quickly acknowledge your presence asking how they can help. Then call whomever you need to see. C More

by James K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ladies running the front desk

Feb 02, 2023

Westbury Toyota responded

We are delighted to hear that Carlos provided outstanding support during your purchase, James. He will appreciate your kind words! Thank you for working with the Westbury Toyota team.

October 01, 2022

Dealership Rating
Employee Rating

Carlos was super friendly and a really good customer service I'll recommend it come see him at westbury toyota. More

by Romanomilton1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Westbury Toyota responded

Your recommendation of Carlos and the team means so much to us! Thank you for choosing Westbury Toyota and for sharing your support. Have a wonderful day!

September 27, 2022

Dealership Rating
Employee Rating

I got my 2022 rav4 hybrid premium on yesterday 9/26 from Carlos Umana westbury Toyota. He was so friendly at all times with all my questions. Thank you Carlos More

by Qi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Westbury Toyota responded

Thanks for your review. We're glad to hear that you scored an amazing 2022 RAV4! We appreciate your business, see you next time. -Westbury Toyota Crew

September 24, 2022

Dealership Rating
Employee Rating

I was having difficulty finding a dealership that wasn't marking up the price of their vehicles by 15% or more due to COVID/Supply Chain Issues/ Available Supply of Cars. Westbury Toyota was the only dealer More

by vannoytg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Abreu , Yanira Martinez-Finance Dept.

Sep 26, 2022

Westbury Toyota responded

Thanks for sharing your appreciation of Westbury Toyota! We're thrilled Randy got you the truck you wanted for a price that worked. It's also wonderful to see that Carlos and Yanira accommodated your needs with professional assistance. We look forward to working with you again. Enjoy your new ride!

July 29, 2022

Dealership Rating
Employee Rating

I was very pleased with the service provided in buying my vehicle at Westbury Toyota. Had the pleasure of working with Oscar (Sales consultant), Randy (General manager) and Elvin (Finance manager). I would r More

by Spimentel94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Abreu , Elvin Lopez

Aug 01, 2022

Westbury Toyota responded

We couldn't ask for a better review! We're delighted Oscar, Randy, and Elvin offered wonderful service and got you a fantastic deal. Enjoy your new ride, and we hope to see you again at Westbury Toyota!

June 09, 2022

Dealership Rating
Employee Rating

Carlos Umana is awesome, great communication, transparent about both the process and the pricing, and he helped us into our new Rav4. Thanks, Carlos and the fine folks at Westbury Toyota More

by bw
Customer Service
Recommend Dealer
Yes
Jun 09, 2022

Westbury Toyota responded

Thank you so much for this excellent review! We're thrilled Carlos helped find you the perfect fit and that the process was communicative and transparent. From all of us here at Westbury Toyota, we hope you love your new Toyota RAV4!

May 04, 2022

Dealership Rating
Employee Rating

Great customer service! All associates are attentive to customers' needs, accommodating to diverse circumstances and doing their best to provide the right deal for each clie More

by norma.ariza20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes

May 05, 2022

Westbury Toyota responded

Norma, thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Luis, Carlos, and the Westbury Toyota team. Drive safely, and we hope to see you back again down the road!

September 24, 2021

Dealership Rating
Employee Rating

Great experience at Westbury Toyota. My salesperson, Kelly, was extremely knowledgeable, professional, and did a fantastic job getting exactly what I wanted. Highly recommend! More

by StephC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Eitan

Sep 26, 2021

Westbury Toyota responded

Hi Steph - We're thrilled that Kelly delivered such an exceptional experience for you with her informative and professional care! Nothing makes us happier than hearing the Westbury Toyota team help you find exactly what you were looking for, and we hope you truly enjoy driving it!

August 25, 2021

Dealership Rating
Employee Rating

Great dealership, Carlos Umana is the best, just got into my second lease with him, Yarnia was amazing with the financing, Grace helped with my first lease, she was awesome as well, everyone there is super f More

by justinstephenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paulette Davy, Grace Castillo, Randy Abreu , YANIRA MARTINEZ

Aug 25, 2021

Westbury Toyota responded

Justin - thank you for the stellar feedback and for trusting Carlos and the Westbury Toyota team with your car-buying needs! We're thrilled that we've been able to deliver yet another successful experience. Safe travels, and we'll see you again down the road!

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