Carlos Velasco | Page 10

My wife wanted a Kona EV We went to our local Hyundai My wife wanted a Kona EV We went to our local Hyundai dealer and met James. He was very knowledgeable and treated us like family. We now will refer My wife wanted a Kona EV We went to our local Hyundai dealer and met James. He was very knowledgeable and treated us like family. We now will refer all our family and friends here. You will love the treatment here as it is priceless. More

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Great personalized service All employees we interacted with made themselves very familiar with my specific needs and worked together toward a goal that would check all the boxes All employees we interacted with made themselves very familiar with my specific needs and worked together toward a goal that would check all the boxes. It felt like a team effort rather than me being on my own to wade through what can otherwise be a confusing and draining process. Special thanks to Carlos and James! More

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Becky Button , worked with me and my wife on leasing a new Tucson 2019. She was the kindest and most considerate sales rep./customer service I have ever worked w , worked with me and my wife on leasing a new Tucson 2019. She was the kindest and most considerate sales rep./customer service I have ever worked with in a dealership. Becky answered all are questions everything went smoothly. I have recommended friends. More

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Vehicle purchae Great work executed by Becky and her internet department. Thank you! Definitely will be back, keep up the great work. Ioniq looks and runs great Great work executed by Becky and her internet department. Thank you! Definitely will be back, keep up the great work. Ioniq looks and runs great More

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4 stars, one terrible salesman I went in to purchase a used Hyundai Sonata Hybrid, got a better deal on a new one. These guys were awesome: Javier Aguilar Carlos Velasco Brian T I went in to purchase a used Hyundai Sonata Hybrid, got a better deal on a new one. These guys were awesome: Javier Aguilar Carlos Velasco Brian Thines Pedro Rodriquez. I had an Elantra since 2013, and I loved it. One of the main reasons I am a returning customer is Carlos Velasquez. He is one awesome service writer. He has consistently taken care of all needs for my Elantra. This was completely the deciding factor for going to Temecula Hyundai. More

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Great Staff and Very Knowledgeable Great overall experience, easy going and in and out in about 3 hours. I am very happy with the dealership and everyone that helped in the process. Tha Great overall experience, easy going and in and out in about 3 hours. I am very happy with the dealership and everyone that helped in the process. Thank you Temecula Hyundai !!!! More

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Excellent service We had an awesome experience with our purchase of our SantaFe. I’m in love with my vehicle. Everything from walking in the door to leaving with our ve We had an awesome experience with our purchase of our SantaFe. I’m in love with my vehicle. Everything from walking in the door to leaving with our vehicle has been great! More

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Our Salesperson, James Creguer, was Excellent! Great experience, Very pleasant staff, from sales, managerial and financial. James knew exactly what we were looking for and had it brought in . . . j Great experience, Very pleasant staff, from sales, managerial and financial. James knew exactly what we were looking for and had it brought in . . . just for us! Love our new car!!!!! More

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Defective tire I purchased my vehicle on November 28th at night, the next morning it showed low pressure on my tire, i took it back to the dealership and they put ai I purchased my vehicle on November 28th at night, the next morning it showed low pressure on my tire, i took it back to the dealership and they put air in it, they fail check for a nail or damage to the tire. I continued to have tire pressure issues and putting air myself. Someone suggested to bring back to the dealer, they did find a nail on the side wall and tire is unrepairable and said i have to pay $ 148.00 dlls to replace it cause i driven the car for 2 months already and i probably got the nail within that time. I told Carlos Velasco the service manager that we had brought it to their attention less the 15 hrs after purchasing the vehicle, he said i should of kept bringing it to them and they would of figure it out. Like im going to keep bringing it to the dealer and wait two hours for them to keep putting air in it. Needless to say i took my car to Ramona tires were i was help and given a better price for the inconvenience i went thru this dealership. Carlos rather loose a customer then fix the error and have a satisfy customer. Will tell my friends and family about bad service i received here. More

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