Dealership Experience
2 yrs, 11 mos
Industry Experience
2 yrs, 11 mos
123 Reviews
Write a Review123 Reviews of Carlos Villareal
July 24, 2025
Amazing service fast and efficient got there and told them what time I need to leave and got me out before that them what time I need to leave and got me out before that More
Other Employees Tagged: Ernesto Cabrera
July 24, 2025
Carlos Villareal is an exceptional Service advisor. He is an excellent example of what is great customer service. He listen and returns calls when needed. Very satisfied with the whole team from serv He is an excellent example of what is great customer service. He listen and returns calls when needed. Very satisfied with the whole team from service advisor to the technician. Great job. More
Other Employees Tagged: Technician Dispatcher as well
July 24, 2025
It was really great service. I was told my car was going to be ready at 9 and it was ready at 8:24. Also the customer service was good my service person was nice and respectful. I was told my car was going to be ready at 9 and it was ready at 8:24. Also the customer service was good my service person was nice and respectful. More
July 21, 2025
During the previous service to this one. I was told that a substantial discount would be available for my next service. Once I came back, there was no discount. Carlos gave a small discou I was told that a substantial discount would be available for my next service. Once I came back, there was no discount. Carlos gave a small discount and that was nice but he told me that the service to take me home round trip was no longer available. One way only, was available. So that was disappointing but while I was waiting I noticed two of your customers complaining that they had paid thousands to get their cars fixed and the cars were returned unfixed. I have no complaints about the service given to me. Carlos was very nice but your other customers complains were very concerning. I think, I will go to a closer dealer next time. Thanks More

