Carlos Villareal | Page 12

Carlos Villareal excelent , the only negative is offering only 1 rideshare , take a note on, thanks offering only 1 rideshare , take a note on, thanks More

by Juan Carlos Verified Customer Verified Customer

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This is my new favorite Honda dealer. Everyone was outstanding at their own position, from the sales person, managers, financial guy etc. I will definitely recommend this dealer to my fam Everyone was outstanding at their own position, from the sales person, managers, financial guy etc. I will definitely recommend this dealer to my family and close’s friends and I can guarantee them they will have an amazing experience. More

by Uniqueazteca1@gmail.com Verified Customer Verified Customer

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Great service, respectful with no pressure . I really appreciate Steven Cuevas excellent customer service. I plan to see him every time from now on!!! I really appreciate Steven Cuevas excellent customer service. I plan to see him every time from now on!!! More

by M Verified Customer Verified Customer

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I had a 3:30 appointment, I drove up and waited 15 just sitting in my car cause no one came out to help us. Finally we go in and I explain what I’m here for. I specifically ask if they can do a quick wash sitting in my car cause no one came out to help us. Finally we go in and I explain what I’m here for. I specifically ask if they can do a quick wash on the car. The service rep says sure, I then go to sit down and maybe grab a cup of water. Lo and behold all refreshments are to be paid now. Fast forward an hour or so, I get a call that they recommend replacing my tire. I would have been fine with it except they said even though they had it in stock, they couldn’t replace it today and I would need to leave the car with them. I was annoyed because if the car is in the mechanic bay, why not just change the tire? Anyways, I asked about a loaner car for a day and the service rep said they could get me a rental at $80 a day. Never have I done to a dealership where my car needed to stay there and not be given a loaner car. Looks like this dealership is just nickel and dime-ing people. I will probably not be going back and either finding another dealership for my service or just trying a different brand. More

by HondaDriver Verified Customer Verified Customer

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Great experience at Hinda world downey service department, The service attendant was knowledgeable about my 2016 accord sport. Right away it was serviced and ready to drive away...Awesome team.... department, The service attendant was knowledgeable about my 2016 accord sport. Right away it was serviced and ready to drive away...Awesome team.... More

by Laloscla Verified Customer Verified Customer

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Awesome workers. Honda, Honda, Honda, Honda, Honda, Honda Honda Honda Honda Honda Honda Honda is the Best Honda, Honda, Honda, Honda, Honda, Honda Honda Honda Honda Honda Honda Honda is the Best More

by Alfredoolmos Verified Customer Verified Customer

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His personality was great! Patience and understanding was apparent. Would definitely recommend! Can't wait to service my car with him again. He's the personality of your office Patience and understanding was apparent. Would definitely recommend! Can't wait to service my car with him again. He's the personality of your office, be grateful you got him! More

by joshuahcomunale Verified Customer Verified Customer

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Carlos was excellent. The service was excellent. All employees give great service. Thanks to all The service was excellent. All employees give great service. Thanks to all More

by Joe Verified Customer Verified Customer

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Good food! They always have snacks and donuts!! And coffee too. Great workers. Very nice They always have snacks and donuts!! And coffee too. Great workers. Very nice More

by noemail23 Verified Customer Verified Customer

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I purchased my vehicle from Downey world and I purchased the extended warranty to get free oil changes and I have taken my car a total of four times to get an oil change and have never gotten my car washed the extended warranty to get free oil changes and I have taken my car a total of four times to get an oil change and have never gotten my car washed or rinsed off even though I have requested it every time this last time I asked three times the service tech even wrote wash in capital letters and it still didn't get done. When I bought the car, they said it would come with a car wash every time it was serviced. I just don't like to be lied to. I've purchased three cars from your dealership, but I may not purchase the next one there. More

by THEEQUEENOF3 Verified Customer Verified Customer

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