Carmelo Adorno | Page 2

Excellent customer service! Smooth and stress-free buying process. Caden was exceptionally good and helped us every step of the way. I had a wonderful experience and would defin Smooth and stress-free buying process. Caden was exceptionally good and helped us every step of the way. I had a wonderful experience and would definitely come back. More

by funmikuponiyi Verified Customer Verified Customer

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Everyone I worked with was so kind and helpful. I’m truly grateful for their service, especially Melvin’s patience. I’m truly grateful for their service, especially Melvin’s patience. More

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The entire visit was very professional and enjoyable. Taylor was friendly and easy to understand, and he was delighted to share that I qualified for a nicer vehicle than I anticipated. I went in thinking Taylor was friendly and easy to understand, and he was delighted to share that I qualified for a nicer vehicle than I anticipated. I went in thinking I might have to downsize to an SUV, or a car, but they were able to get me into an exceptionally nice 2019 F-150! I will definitely recommend Toyota of Rockwall to everyone I know! Great people and awesome service. Thank y'all! More

by Sara D Verified Customer Verified Customer

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Nehemiah was amazing. Best salesman ever. Kept his promises, great updates and very knowledgeable aboutthe whole process.. Best salesman ever. Kept his promises, great updates and very knowledgeable aboutthe whole process.. More

by Jgoerss Verified Customer Verified Customer

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Great environment! Ameer was a great help with finding a car my family would love! Ameer was a great help with finding a car my family would love! More

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James and Aubrey were great to work with! Very professional and helpful throughout the process. Very professional and helpful throughout the process. More

by brian.miller318 Verified Customer Verified Customer

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The original salesman was great. The haggling was a huge pain, it made me want to leave because I have purchased 5 vehicles from this place, but was given the same runaround with su The haggling was a huge pain, it made me want to leave because I have purchased 5 vehicles from this place, but was given the same runaround with super high pricing to begin with and then haggling until a true fair price for both was accomplished. I wasn't treated like someone who does business with Toyota of Rockwall exclusively. Just try to give me the best price you can and I can choose if that will work for me or not. The finance person was wonderful. More

by billspataro Verified Customer Verified Customer

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Los mejores, muy buen trato y muy buen deal, los recomiendo mucho, son muy profesionales recomiendo mucho, son muy profesionales More

by ycespedesc94 Verified Customer Verified Customer

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I purchased a 2020 Kia Telluride from Toyota of Rockwall on June 7. Shortly after, it needed an oil change, and then the engine failed on the highway while I was driving with my children, requiring a tow at on June 7. Shortly after, it needed an oil change, and then the engine failed on the highway while I was driving with my children, requiring a tow at my expense. The dealership promised repairs, a $1,500 check, and a trade in appraisal. The engine repair required three separate engines, and even after the repairs, the check engine light has returned and I continue to receive alerts. While I eventually received the check, communication was poor. I only spoke directly with the GM once, and all subsequent attempts to reach him were ignored. My requests to speak with the VP or owner were also ignored, forcing me to escalate to consumer agencies. I was also told I needed to remove my reviews to get the check, which was concerning. This review reflects my factual experience. More

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Came in with my child and they were so helpful and kind and help me understand numbers as many times as I asked were very helpful in everything went above customer service. The best interactions I’ve had w and help me understand numbers as many times as I asked were very helpful in everything went above customer service. The best interactions I’ve had with people in a long time thank to pj and everyone that was their everyone was very kind and helpful. More

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