Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.7
494 Reviews
4.7

494 Reviews

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494 Reviews of Carmen Alicea

October 17, 2025

Dealership Rating
Employee Rating

Carmen was very helpful with my recall problem Everyone at the dealership are very courteous with everyone that goes there More

by MTXIQUES
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

October 16, 2025

Dealership Rating
Employee Rating

Carman was very attentive and made sure my parts were ready when I dropped off my Tahoe for a quicker turnover. She was very informative and made sure I was aware of everything as it was happening. My ex More

by mikkiepnasty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Williamson Cadillac responded

Carmen’s attention to detail and clear communication make all the difference—thank you for sharing your experience. We’re so glad your service was smooth and satisfying.

October 15, 2025

Dealership Rating
Employee Rating

My experience has always been positive, all my service needs have been resolved within a reasonable time frame. More

by adelbeni
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Oct 17, 2025

Williamson Cadillac responded

We’re grateful for your continued confidence in our service team. It’s always our goal to resolve your needs promptly and thoroughly.

October 15, 2025

Dealership Rating
Employee Rating

The agents are great,the service is very good and it's a good experience every time I come. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

October 15, 2025

Dealership Rating
Employee Rating

The agents are great,the service is very good and it's a good experience every time I come. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

October 06, 2025

Dealership Rating
Employee Rating

Exceptional performance from Carmen service manager and fast service plus clean sealer and great hordurbs More

by SCUBA2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Rojas

Oct 06, 2025

Williamson Cadillac responded

Carmen and Cesar will be thrilled to know their attention to detail and hospitality left such a great impression. Thank you for recognizing the care and warmth they bring to every visit.

October 05, 2025

Dealership Rating
Employee Rating

Everyone is very helpful. Also, service keeps you informed with your car status and approximate completion time. More

by KNIGHTSK1
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Oct 05, 2025

KNIGHTSK1 responded

Everyone is very helpful. Also, service keeps you informed with your car status and approximate completion time.

September 29, 2025

Dealership Rating
Employee Rating

Friendly, fast service, efficient, great customer service! All my issues resolved In a timely manner. More

by MONICA MENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Oct 03, 2025

Williamson Cadillac responded

Thank you, Monica! We're thrilled to hear everything was resolved quickly and efficiently. Your kind words mean a lot to our team—we’re always here to provide friendly, top-notch service!

September 14, 2025

Dealership Rating
Employee Rating

La atencion de Carmen. Maria fue excelete. Pero no quede satisfecha del servicio al carro More

by Irasema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Williamson Cadillac responded

Gracias por destacar la atención de Carmen; lamentamos que el servicio al vehículo no haya cumplido con tus expectativas y tomamos tu comentario muy en serio.

September 14, 2025

Dealership Rating
Employee Rating

Carmen is a great help she is always willing to help and leave the customer satisfied More

by AC7772021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Williamson Cadillac responded

Thank you for recognizing Carmen’s dedication and for trusting us with your vehicle.

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