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Carmen Alicea
232 Reviews
Dealership Experience
11 yrs, 5 mos
Languages Spoken
English
Spanish
232 Reviews
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232 Reviews of Carmen Alicea
December 21, 2022
I’m 100% completely satisfied with the quality delivery and service I received from Williamson Cadillac Buick GMC. My salesperson, Ron Peoples, was outstanding. He was knowledgeable, courteous, prompt and and service I received from Williamson Cadillac Buick GMC. My salesperson, Ron Peoples, was outstanding. He was knowledgeable, courteous, prompt and quite attentive. My experience in F&I with Jermaine Chambers was also terrific. Jermaine walked me through all aspects of the closing. He even sold me on the numerous attributes of a 10 year/15K mile VSC, which I purchased at closing. My Service Advisor, Carmen Alicea was also outstanding. She was a pleasure to deal with and truly delivered a great experience. She got me in and out quickly and followed-up to ensure my complete satisfaction. Simply put, Carmen, Jermaine and Ron and the rest of the Williamson Team are simply the best!! More
by Waboyd
Verified CustomerOther Employees Tagged: Luis Carbonell, Jermaine Chambers, Mike Penn, Ron Peoples, Beny Ledesma, Pete Betancourt, Ricardo Robinson , Robert Garcia, Jeff Rogers
December 13, 2022
The service is always Amazing 👏 Mike at Service is amazing 👏 Pete Betancourt also Amazing 👏 Omar the salesman Amazing 👏 amazing 👏 Pete Betancourt also Amazing 👏 Omar the salesman Amazing 👏 More
by NMACHADO1
Other Employees Tagged: Omar Barbachan, Pete Betancourt
December 09, 2022
I am happy with the service you provide. My service person Mike McKesson is excellent, the cashier, the lady from the coffee shop make me feel I’m in a 5 stars hotel. Excellent service My service person Mike McKesson is excellent, the cashier, the lady from the coffee shop make me feel I’m in a 5 stars hotel. Excellent service More
by Carguello99
Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang
December 02, 2022
I took my car to the dealer for oil change, brakes pads and battery replacement. The same day I went to pick up my car it already had a service message on the dashboard and they called me and said everyt and battery replacement. The same day I went to pick up my car it already had a service message on the dashboard and they called me and said everything was ok when it wasn’t. Then I returned and took them at least 3 weeks to diagnose what my car needed. I paid almost $2000 in lest than a month for a service that wasn’t fast nor excellent. And whenever I called my service advisor I had to wait for hours or days to get a call back. She was almost impossible to reach More
by yessielhdez
November 23, 2022
Courtesy, Friendly, Attentive. It is very organized. The waiting area is clean. The detail with coffee, drinks and pastries is a nice touch for those waiting. The constant update o It is very organized. The waiting area is clean. The detail with coffee, drinks and pastries is a nice touch for those waiting. The constant update on your vehicle. What I like the most is if your service person is busy another person steps in. Thank you for great service. More
by geomich9296
Other Employees Tagged: Richard Loero
November 18, 2022
Williamson is a great dealership. Guillermo Farinas is a great salesman. Rolando is a fantastic Service Manager. All the people at this dealership are nice and accommodating. The plac Guillermo Farinas is a great salesman. Rolando is a fantastic Service Manager. All the people at this dealership are nice and accommodating. The place is very clean and immaculate and is a comfortable luxurious dealership. More
by COOLZORRA
Other Employees Tagged: Beny Ledesma, Tony Mercado, Rolando Pardo
November 09, 2022
Good attitude and attention very fast never had any problems very good personal and good service problems very good personal and good service More
by Wilsonmvazquez
Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang
November 04, 2022
Very nice employees and very good service and excellent Thad is the only place I will have my car service Thad is the only place I will have my car service More
by Ángel Fernandez
Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang
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