Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 9

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
232 Reviews

Dealership Experience

11 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

232 Reviews

Write a Review

232 Reviews of Carmen Alicea

March 02, 2023

Dealership Rating
Employee Rating

I have been taking my cars here for years. Always amazing level of service and will never take my car anywhere else. More

by Nitefire2k4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell, Juan Santos , Melissa Beattie

Mar 02, 2023

Nitefire2k4 responded

Thank you for the service.

February 22, 2023

Dealership Rating
Employee Rating

Very professional and always willing to go the extra mile for their customers. Promised the car in 3 hours and got it in way less time. More

by AJA050576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos

February 08, 2023

Dealership Rating
Employee Rating

The attention was good, service was quick. And best of all the coffee was fresh and the pastries were great. More

by RRODRIGUEZ-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2023

Dealership Rating
Employee Rating

I was traveling from NC and you got me in and out in one day More

by Bowman_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sosa

January 28, 2023

Dealership Rating
Employee Rating

The personnel was always professional in keeping the line of communication open regarding the status of the process. More

by eacnunez.
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

January 18, 2023

Dealership Rating
Employee Rating

Service was handled in a professional and satisfactory manner with little wait time and expert service More

by SUAREZ.ILEANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2022

Dealership Rating
Employee Rating

One of the main reasons I have my Cadillac is the service department. great customer service and quick turnaround they are always willing to help. Enterprise Rent a Car is also located there, if you ever nee More

by Rocko05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Williamson Buick GMC responded

Rocko, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 23, 2022

Dealership Rating
Employee Rating

Great customer service and great price. Really appreciate the transportation from and to the dealership. More

by RONMACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Williamson Buick GMC responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that I can do, please come back and see me again. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 23, 2022

Dealership Rating
Employee Rating

Great personal customer services, just makes us feel comfortable going back years after year keep up the good work More

by marcos4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Peoples

Dec 27, 2022

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 23, 2022

Dealership Rating
Employee Rating

Outstanding customer service, timeliness and knowledge of what I needed. The car was ready as promised More

by Klegaspirn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Dec 27, 2022

Williamson Buick GMC responded

Thank you for the kind words. I am completely committed to providing top quality service and I am thrilled to hear that your experience reflected this dedication. Sincerely, Juan Santos Service Director juans@wagmiami.com

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