Dealership Experience
11 yrs, 5 mos
Languages Spoken
English
Spanish
234 Reviews
Write a Review234 Reviews of Carmen Alicea
September 21, 2025
John Varela (Service Department) is very professional and considerate. I have also worked with Tony Martinez and Carmen Alicea (Service Department), both are helpful and professional. On one occasion, I need considerate. I have also worked with Tony Martinez and Carmen Alicea (Service Department), both are helpful and professional. On one occasion, I needed to speak with Juan Santos. Juan Santos addressed the issue immediately and all was taken care of. Edgar Lacayo, Manuel Mundo, and Diana Garcia (Loaner Vehicle Department) are fabulous. Williamson's courtesy transportation driver's and valet greeters are helpful and friendly. More
Other Employees Tagged: Juan Santos, John Varela, Tony Martinez, Edgar Lacayo, Diana Garcia, Manuel Mundo
August 29, 2025
Coming from Lincoln services I was expecting a more luxurious service experience. Cadillac Williamson could use a lot of improvements. I had to wait outside in the parking lot in the heat with my 2 yea luxurious service experience. Cadillac Williamson could use a lot of improvements. I had to wait outside in the parking lot in the heat with my 2 year old to receive my car, a tire lock was left in the center media center of my car, and my car was half washed when I received it. it looked worse than when I brought it in, the body and the rims had water streaks and dust streaks all over it. More
August 19, 2025
Excelente servicio excelente atención al cliente, excelente el tiempo de espera y julio Lopez excelente trato, es por todo eso he sido cliente fiel de Williamson Cadillac desde el 2013 excelente el tiempo de espera y julio Lopez excelente trato, es por todo eso he sido cliente fiel de Williamson Cadillac desde el 2013 More
Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Edgar Lacayo, Manuel Mundo, Julio Lopez
July 29, 2025
Excelente servicio y profesionalidad, todo impecable, tienen un equipo muy profesional, establecen excelente comunicación con el cliente. Los felicito. tienen un equipo muy profesional, establecen excelente comunicación con el cliente. Los felicito. More
Other Employees Tagged: Erik Fernandez, Richard Loero, Mike Mckesson, Tony Martinez, Yair Garrido, Edgar Lacayo, Diana Garcia, Julio Lopez
July 03, 2025
The service was really good they were thorough and they did they best thank you did they best thank you More
Other Employees Tagged: Erik Fernandez, Richard Loero, Mike Mckesson, Tony Martinez, Yair Garrido, Edgar Lacayo, Diana Garcia, Manuel Mundo, Julio Lopez
June 30, 2025
Muy satisfecha con el servicio de mi carro siempre ,carmen alicea muy profecional y muy amable siempre y todo en general me hace sentir muy comoda y complacida. ,carmen alicea muy profecional y muy amable siempre y todo en general me hace sentir muy comoda y complacida. More
June 28, 2025
Dear show rooms are clean and shiny easy access to services area and nice waiting room area services area and nice waiting room area More
Other Employees Tagged: Erik Fernandez
June 25, 2025
Great service and fast response from the tech that showed up to change the battery up to change the battery More
Other Employees Tagged: Alberto Fernandez

