Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 3

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
234 Reviews

Dealership Experience

11 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

234 Reviews

Write a Review

234 Reviews of Carmen Alicea

September 21, 2025

Dealership Rating
Employee Rating

John Varela (Service Department) is very professional and considerate. I have also worked with Tony Martinez and Carmen Alicea (Service Department), both are helpful and professional. On one occasion, I need More

by MINABEAUCHAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Williamson Buick GMC responded

It’s wonderful to hear that John, Tony, Carmen, and Juan each played a meaningful role in your experience. Your recognition of their attentiveness and professionalism means a great deal to our team.

August 29, 2025

Dealership Rating
Employee Rating

Coming from Lincoln services I was expecting a more luxurious service experience. Cadillac Williamson could use a lot of improvements. I had to wait outside in the parking lot in the heat with my 2 yea More

by lanaemjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2025

Williamson Buick GMC responded

Thank you for sharing your experience, Lanae; we’re truly sorry for the discomfort and oversight during your visit. Your feedback is being reviewed closely so that we may improve and provide the elevated service you rightly expect.

August 19, 2025

Dealership Rating
Employee Rating

Excelente servicio excelente atención al cliente, excelente el tiempo de espera y julio Lopez excelente trato, es por todo eso he sido cliente fiel de Williamson Cadillac desde el 2013 More

by REBECAFRANCO.64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Williamson Buick GMC responded

Gracias por tu fidelidad desde 2013, Rebeca. Nos alegra saber que Julio López y el equipo siguen brindándote un servicio excepcional. ¡Tu confianza significa mucho para nosotros!

August 02, 2025

Dealership Rating
Employee Rating

Estoy muy complacido con el servicio ,y en especial con carmen gran trabajadora y eficiente More

by Marelys Ventura
Recommend Dealer
Yes
Aug 04, 2025

Williamson Buick GMC responded

Marelys, gracias por sus amables palabras. Nos alegra saber que Carmen le brindó un servicio tan atento y eficiente.

July 29, 2025

Dealership Rating
Employee Rating

Excelente servicio y profesionalidad, todo impecable, tienen un equipo muy profesional, establecen excelente comunicación con el cliente. Los felicito. More

by MIGUEL RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Williamson Buick GMC responded

Gracias, Sr. Rodriguez — sus palabras nos llenan de orgullo y nos motivan a seguir ofreciendo un servicio impecable. Nos alegra saber que nuestra comunicación y profesionalismo marcaron la diferencia en su experiencia.

July 26, 2025

Dealership Rating
Employee Rating

Quality work, and a great service advisor. Carmen! They definitely take care of the customer. More

by kedge59.ke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Williamson Buick GMC responded

We are so happy Carmen made your visit a great one. Providing quality service is always our goal. Thank you for your thoughtful feedback.

July 03, 2025

Dealership Rating
Employee Rating

The service was really good they were thorough and they did they best thank you More

by PROFCHEFLUTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Williamson Buick GMC responded

Thank you so much for your kind words! We're glad to hear our team gave their all and provided you with attentive, thorough service.

June 30, 2025

Dealership Rating
Employee Rating

Muy satisfecha con el servicio de mi carro siempre ,carmen alicea muy profecional y muy amable siempre y todo en general me hace sentir muy comoda y complacida. More

by Lovebaby141820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Williamson Buick GMC responded

Nos alegra saber que Carmen Alicea la atendió con tanta amabilidad y profesionalismo—¡es un placer poder servirle y hacerla sentir cómoda cada vez que nos visita!

June 28, 2025

Dealership Rating
Employee Rating

Dear show rooms are clean and shiny easy access to services area and nice waiting room area More

by Rafael.benitezsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jul 07, 2025

Williamson Buick GMC responded

Rafael, thank you! We’re proud of our welcoming environment and glad it made your visit more comfortable.

June 25, 2025

Dealership Rating
Employee Rating

Great service and fast response from the tech that showed up to change the battery More

by DANIEL.BLANCO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Fernandez

Jun 26, 2025

Williamson Buick GMC responded

Daniel, we’re glad the battery swap was quick and the technician was on point; thanks for trusting us to get you back on the road!

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