Carol Clark-Muniz | Page 97

Excellent Service Carol Muniz and Tony really did a great job. Typically curing noise problem is difficult and they did an excellent joy locating the noise problem and Carol Muniz and Tony really did a great job. Typically curing noise problem is difficult and they did an excellent joy locating the noise problem and fixing it. More

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Service could not be better Carol was absolutely fabulous in explaining in depth the issues with my car. She kept in constant contact with me throughout the entire process from t Carol was absolutely fabulous in explaining in depth the issues with my car. She kept in constant contact with me throughout the entire process from the dropping off the car until pickup More

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Everyone was extremely accommodating. This is the best BMW dealership I've dealt with. Fast and courteous service, as well as tending to your every need is what makes Rallye the best. This is the best BMW dealership I've dealt with. Fast and courteous service, as well as tending to your every need is what makes Rallye the best. More

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excellent The best service I have experienced, and I have had many cars over the years I do not know her pay scale but whatever it is it's way too low The best service I have experienced, and I have had many cars over the years I do not know her pay scale but whatever it is it's way too low More

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Amazing Staff When trouble arrives in today's busy life, is such a relief to count with this amazing staff to get you in and out without delay and in such a courteo When trouble arrives in today's busy life, is such a relief to count with this amazing staff to get you in and out without delay and in such a courteous way, first time experience with Frank Trotta and I know will be difficult to choose between my regular advisor and him, thumbs up ! More

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Very professional! Great customer service .. Purchased an i8 from Gabe, very knowledgeable and no high pressure sales. He was very helpful.. Ask for him!! Carol and Ma Great customer service .. Purchased an i8 from Gabe, very knowledgeable and no high pressure sales. He was very helpful.. Ask for him!! Carol and Matt were very helpful when an issue came up! Rally dealership is the only dealer I would ever go to! More

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First in class service! I purchased my CPO BMW from Rallye BMW in December 2015. My sales adviser Mitch Messling went above and beyond to ensure my satisfaction with the purc I purchased my CPO BMW from Rallye BMW in December 2015. My sales adviser Mitch Messling went above and beyond to ensure my satisfaction with the purchase of my vehicle. Mitch is a man of his word and followed through on everything we discussed even after the deal was closed. The sales manager Gabe Haim is a true gentleman who takes pride in his dealership. Gabe took time to hear my concerns and ensured that my needs were met quickly and efficiently. Finally my service adviser Carol Muniz could not have been more amazing! When I dropped my car off for service at 6:30am, she made sure I was attended to quickly and professionally. She had my shiny loaner warmed up and ready to go so that I could be at work on time...amazing!! Carol paid close attention to detail and kept me informed up to the minute throughout the service process.You just don't get this level of service elsewhere, believe me this is not my first rodeo. Bottom line, if you're in the market for a new or pre-owned BMW then Rallye is the place you want to buy from. This team just does it right, FIRST CLASS from front to back!! More

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Fantastic Experience An amazing experience overall. I went for a change oil service and fuel system cleaning for my BMW 528XI 2014 with Carol's assistance. She had a profe An amazing experience overall. I went for a change oil service and fuel system cleaning for my BMW 528XI 2014 with Carol's assistance. She had a professional approach and a sincere and pleasant tone when guiding the consumers. She made everything simple and easy to understand and was courteous when providing service. More

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11/16/2016 - MY16 BMW ///M4 Serviced at Rallye Motors I brought my 2016 M4 in for the 1,200 mile service and to fix my ConnectedDrive this week. Carol Clark-Muniz was my Service adviser. She was extreme I brought my 2016 M4 in for the 1,200 mile service and to fix my ConnectedDrive this week. Carol Clark-Muniz was my Service adviser. She was extremely pleasant, knowledgeable, and professional. I have to tell you I was very concerned about my car because of my past experiences with other dealerships and reps, but the moment I pulled up I felt at ease. In front of me online was an X6 ///M, ///M4, and ///M3. At that point I realized they must be knowable with ///M vehicles. The entire team seemed very organized. Everyone was identifiable by their Rallye uniforms and name tags. No one there stands around. They're all working to get your BMW in and you off to whatever you do. Rallye truly sets the bar high. There is no other dealer, with the exception of the BMW dealership in Manhattan, that even comes close. They're the benchmark that every other dealership should strive to be. Anyone that complains about this team should try another BMW Service Center. They'll surely get a rude awakening when their car is returned with 3 wheels :). Ok, so now for the return of the vehicle... I could not believe it, but Carol called me later that same day and said the car was ready and everything was completed and tested. They had fixed the ConnectedDrive System that BMW of North America Support (I believe BMW outsources this to another company) was clueless on how to repair. They also changed the engine oil (not a drop spilled on my engine cover) and the differential oil. I carefully inspected the car. There was not a mark on it from what I could see in their well lit service drop-off/pick-up area. I know this review seems a little too perfect but it all completely true from start to finish without exaggeration. The most incredible part was that they drove the car 2-3 miles, which I immediately noticed, and put the reason and mileage on the service records. They had to warm the oil up to confirm the level was correct. Love these guys. I think I'm having a "Bromance" moment :) More

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Outstanding, fast, professional staff & pleasurable purchase Recently Dominick DeChiara arranged our lease for a new 2015 BMW 435 xi Convertible from Rallye BMW. This is our fifth consecutive BMW purchase and Recently Dominick DeChiara arranged our lease for a new 2015 BMW 435 xi Convertible from Rallye BMW. This is our fifth consecutive BMW purchase and our best purchasing experience. Dominick is so knowledgeable on the vehicles and gave us the most valuable advice on our model and convertible option selections which I have come to realize more and more each time I drive. We love the Heads Up Display which was one of his suggestions. Every aspect of our experience at Rallye has been outstanding. We visited other deanships before this purchase and the one thing that resonates with our experience at Rallye is the combination of a warm, knowledgeable, trustworthy, professional staff in the environment of a large modern state of the art dealership. This is the only dealership that has conveyed to us a sincere sense of concern for our business. More

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