Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 2

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
583 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

583 Reviews

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583 Reviews of Carolina Wetzel

October 07, 2026

Dealership Rating
Employee Rating

As I come expect, Advantage Chevrolet did a great job with my oil, change entire rotation and did so in a timely manner. More

by durso223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I’m thrilled to hear that you had a great experience with your oil change and tire rotation at Advantage Chevrolet of Hodgkins. Timeliness is important to us, and we appreciate your recognition of our efforts. We look forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

October 04, 2026

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I came in with an unforseen issue. I told Carolina of the issue and she got me checked in, even though I didn't have an appointment. She got me a loaner vehicle because I knew without More

by JST1MRE1975
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 04, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I’m thrilled to hear that Carolina provided you with such exceptional service at Advantage Chevrolet of Hodgkins. It's great to know she was able to accommodate your unforeseen issue and kept you informed throughout the process. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

October 02, 2026

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The dealership is very clean and the staff is very accommodating when you have your vehicle being serviced. The coffee, popcorn machine and snacks is a great when you’re waiting. More

by dtoled2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 03, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I’m glad you enjoyed our clean dealership and found our staff accommodating during your service visit. It's great to know that the coffee, popcorn, and snacks made your wait more enjoyable. We appreciate your kind words and look forward to seeing you again at Advantage Chevrolet of Hodgkins! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

September 30, 2026

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I have been with Advantage Chevy since 2018. I have had great service great experience Carolina and the service department usually handles my car. I have no complaints getting ready to make an o More

by mrsmithsr2014@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rudy Ramirez

Oct 01, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I truly appreciate your loyalty to Advantage Chevrolet of Hodgkins since 2018. It's wonderful to hear that Carolina and our service department have consistently provided you with great service. If you have any questions during your oil change tomorrow, feel free to reach out. We look forward to continuing to serve you! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

September 21, 2026

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Advantage keeps my car on the road. I try to take their service suggestions when I can. I get estimates on thing’s that historically can go wrong on vehicles, then after they show me More

by JAMESTRIPLETT739
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Sep 21, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your thoughtful review, James! I’m thrilled to hear that our team at Advantage Chevrolet of Hodgkins has been able to keep your Chevrolet Equinox running like new. It's great to know that our service suggestions have been helpful to you. I appreciate your loyalty, and we look forward to assisting you with any future repairs or maintenance needs. Don't hesitate to reach out if you have any questions or need estimates. We hope to see you again soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

September 18, 2026

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Everyone so nice, was kept informed of the work being done , was in and out so fast More

by warchold
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Recommend Dealer
Yes

Other Employees Tagged: Everyone 5🌟

Sep 18, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I’m thrilled to hear that you had a positive experience at Advantage Chevrolet of Hodgkins. We pride ourselves on providing excellent service and keeping our customers informed. We look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

September 10, 2026

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I purchase a 2014 Chevy equinox from this dealership and been having it service by them. Excellent service More

by vstirgus
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Sep 11, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I’m thrilled to hear that you’re enjoying your 2014 Chevrolet Equinox and that our service team at Advantage Chevrolet of Hodgkins has been providing you with excellent service. I appreciate your trust, and we look forward to assisting you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 27, 2026

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Was very happy. They were honest with me, they could have told me it was something else but it was a very easy fix . Everyone was very kind over there, Especially ca More

by SGRAD1957
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your amazing review! I’m thrilled to hear that you had a positive experience at Advantage Chevrolet of Hodgkins and that Carolina was able to assist you with honesty and kindness. Your feedback is appreciated, and we look forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 24, 2026

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I bought my car from this dealership and only take it here for oil changes and service. They are very accommodating and when I thought damage had been done to my car, they were prompt in showing me that More

by tonij701
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Rudy Ramirez

Aug 24, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience, Toni! I'm thrilled to hear that you feel accommodated at Advantage Chevrolet of Hodgkins and appreciate our promptness in addressing your concerns. Providing excellent service is our priority, and it's great to know we could assist you effectively. We look forward to seeing you for your next oil change or service! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 24, 2026

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Employee Rating

Great customer service got me in and out a appointment matters the wait time is fair More

by latashiacrumpton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Latashia! I’m thrilled to hear that you had a great experience with our customer service at Advantage Chevrolet of Hodgkins. We always strive to make our appointments efficient and appreciate your feedback about the wait time. We look forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

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