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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins
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Carolina Wetzel | Page 3

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
417 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

417 Reviews

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417 Reviews of Carolina Wetzel

April 08, 2024

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Employee Rating

Great dealership. I've purchased 3 trucks from them. Always a pleasure to do business with. Brought my Silverado in for it's first oil change and tire rotation. Ca More

by FRANKKUCERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 11, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate your input. We're glad to hear that you are impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 07, 2024

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Employee Rating

Great dealership great customer care from the service department that's why I have returned to this dealership with a different vehicle, More

by thebluesmeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Patryk Wyrazik

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April 06, 2024

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Employee Rating

Great doing business with you guys at the end of the day ya'll always make good on your end and for that I will always shop with Advantage Chevrolet and will recommend others More

by dtolbert222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Joslynn Keys, Felipe Alfaro

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Apr 09, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 03, 2024

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Employee Rating

Great customer service they was very nice and helpful and explained everything I needed to know from the beginning to the end More

by COLLIERMAXINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Ivory

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Apr 05, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for putting your trust in Advantage Chevrolet of Hodgkins, Maxine! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 03, 2024

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Employee Rating

Service was good Easy Good snacks Customer service good Car wash Friendly Easy to schedule appointment More

by annivy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isamar Diaz, Cynthia Tena, Olga Meza

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Apr 05, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 28, 2024

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Employee Rating

First time customer. Felt like an outsider. I'm used to the Bolingbrook office. Carolina Wetzel was very pleasant and professional. Loved the shuttle service that was pr More

by TBONE51PLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Mar 29, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 21, 2024

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Employee Rating

Patrick was very helpful and patient explaining the issues with our car and communicated well. More

by carmen.alvarez0126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Mar 22, 2024

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review, Carmen! I'm very happy to hear that Patrick was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 20, 2024

Dealership Rating
Employee Rating

Denis and Juan are very kind and professional, they helped me with the proccess of buying and financing 2 of my vehicles and an extended warranty. Thanks More

by CLETBETKA_YUY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Cynthia Tena , Juan sales guy

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Mar 22, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 20, 2024

Dealership Rating
Employee Rating

Good people and really helpful. There were any treats or drinks on the waiting area. More

by huerta.eduardo85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 22, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Eduardo! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 11, 2024

Dealership Rating
Employee Rating

Carolina kept me informed at all time about my cars needs. Everyone is very attentive and professional. More

by chela91mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Helpful
Report | Print
Mar 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I'm very happy to hear that Carolina was so attentive during your visit to our dealership and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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