Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 30

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

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549 Reviews of Carolina Wetzel

October 14, 2022

Dealership Rating
Employee Rating

Carolina Martinez is awesome. Her customer service is second to none. I just wish you had loaner vehicles. More

by omar.torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2022

Dealership Rating
Employee Rating

I had an after market srereo service performed through Advantage. It didn't take long. Everything looked clean and neat when they were finished ,and it works really well. Thank you. More

by alton4370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Pantoja, Paula Sikirica , Jose Guzman

Oct 14, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 10, 2022

Dealership Rating
Employee Rating

Everyone was friendly and professional. Did not have a long wait for service to be completed.. More

by avon4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Advantage Chevrolet of Hodgkins responded

I truly appreciate you taking the time to write about your experience at our service department! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 10, 2022

Dealership Rating
Employee Rating

Service was great, everyone friendly and professional makes you enjoy coming and coming back for whatever needs you have More

by ecuamex75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Oct 12, 2022

Advantage Chevrolet of Hodgkins responded

I appreciate your marvelous feedback! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 29, 2022

Dealership Rating
Employee Rating

Service department is excellent and very thorough with servicing my car. Carolina keeps me in the loop with the status of my service visit. More

by mrsmash10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 21, 2022

Dealership Rating
Employee Rating

The staff was very nice the service was unbelievable nice. My car was fixed like a brand new car again I can't thank them enough. More

by tonysmitty3741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Advantage Chevrolet of Hodgkins responded

Tony, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 21, 2022

Dealership Rating
Employee Rating

I really enjoy shopping for cars at Advantage Chevrolet ,I feel real comfortable Shpping there!!! More

by DALENHRATURBO@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 15, 2022

Dealership Rating
Employee Rating

Communication is poor. The person who set up my appointment was unkind and not helpful when I had a problem that needed to be solved, which was a missing tire key. I was More

by ERICA8199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 16, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 15, 2022

Dealership Rating
Employee Rating

Advantage Chevrolet has one of the Highest rated Service Departments, in my opinion. I am very confident with the mechanics and service writers. The amount of information backed up with Videos helps quite a More

by BILLFIT46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 14, 2022

Dealership Rating
Employee Rating

I like their fast and reliable service. Friendly and helpful customer service people. The videos provided are a great visual visual to understanding the problem. More

by alfaro.ana77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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