I've been having lots of problems with my Malibu.
Service
has been very good.Both the workers and myself have been patience through
this process.Noted are the members who have helped me a great dea
Service
has been very good.Both the workers and myself have been patience through
this process.Noted are the members who have helped me a great deal.
More
by KUP22554
Verified Customer
Verified Customer
Apr 06, 2023 -
Advantage Chevrolet of Hodgkins responded
Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
Carolina was polite and helpful assisting me with my
problem keeping me fully informed throughout the process and she had the foresight to set up a loaner car in advance which was ready when she came to
problem keeping me fully informed throughout the process and she had the foresight to set up a loaner car in advance which was ready when she came to advise me of the work that needed to be performed. I was amazed and very pleased about that and it reaffirmed in my mind the reason why I choose to do business with Advantage Chevy to me they are simply the best.
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by Klsenese
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2023 -
Advantage Chevrolet of Hodgkins responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
I trust Advantage Chevrolet because they make sure they
take care of the problem and their work is guaranteed. The employees are friendly and treat you with respect.
take care of the problem and their work is guaranteed. The employees are friendly and treat you with respect.
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by scm4832
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2023 -
Advantage Chevrolet of Hodgkins responded
Thank you for sharing this great feedback with us. I feel our service department is what makes Advantage Chevrolet of Hodgkins special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment!
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
Unprofessional, clueless, no communication, lazy, cocky,
mean, rude. I much rather go somewhere else with my experience here
mean, rude. I much rather go somewhere else with my experience here
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by OMARRIVERA6805
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cynthia Tena, Patryk Wyrazik
Mar 27, 2023 -
Advantage Chevrolet of Hodgkins responded
Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you.
Sincerely,
Charlie Watson
cwatson@advantagedealer.net
708-215-2396
Quick, efficient and professional from start to finish.
This has been my go-to dealership for a couple of decades now and I’m just as satisfied as I was at the beginning.
This has been my go-to dealership for a couple of decades now and I’m just as satisfied as I was at the beginning.
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by IrishRush
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2023 -
Advantage Chevrolet of Hodgkins responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
As always, I had very good service.
Carolina was great. She was efficient, courteous and very knowledgeable. It’s always a pleasure, as a customer, to be treated with respect and dig
Carolina was great. She was efficient, courteous and very knowledgeable. It’s always a pleasure, as a customer, to be treated with respect and dignity. She recommended, and explained why, a few things that should be serviced at the 35,000 mile mark to go along with my oil change. I just tell her to do it because she has been spot on with any service that I have had performed on my car. I’m a satisfied customer.
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by Al Winkler
Verified Customer
Verified Customer
Service Price Transparency
Mar 21, 2023 -
Advantage Chevrolet of Hodgkins responded
Al, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
After a rough start on check in because I wasn't informed
of the rental car policies, everything else went off without a hitch
of the rental car policies, everything else went off without a hitch
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by katie_p
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2023 -
Advantage Chevrolet of Hodgkins responded
Thank you so much, Katie! It was truly a pleasure to have you as a customer, so I'm happy to know that the feelings are mutual. Please feel free to give me a call if you need anything else in the future.
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
Very timely and courteous.
Carolina is kind and made sure to take her time explaining and when I had to reschedule she was instrumental in that as well. She is always kind and
Carolina is kind and made sure to take her time explaining and when I had to reschedule she was instrumental in that as well. She is always kind and professional.
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by lanece mcgee
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2023 -
Advantage Chevrolet of Hodgkins responded
Lanece, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
The person who helped me it’s not responsible never get
back to me whit any up dates and they keep my truck for 9 days.
back to me whit any up dates and they keep my truck for 9 days.
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by ALFONSOBARRERA015
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2023 -
Advantage Chevrolet of Hodgkins responded
I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this.
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
I love the personal care & professional attention I am
always provided when having my oil changed. The video from the technician is appreciated.
always provided when having my oil changed. The video from the technician is appreciated.
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by manuelmonette37@yahoo.com
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2023 -
Advantage Chevrolet of Hodgkins responded
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net