Carolina Wetzel | Page 47
Service Advisor
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
Languages Spoken
English
Spanish
554 Reviews
Write a Review554 Reviews of Carolina Wetzel
May 25, 2021
I waited 3 hours for an oil change and inspection. I had an appointment and arrived on time. The car was in the bay for about an hour before anybody looked at it. Granted I got the car washed but that too an appointment and arrived on time. The car was in the bay for about an hour before anybody looked at it. Granted I got the car washed but that took only about 20 minutes. I did the cabin and air filter replacement myself. Cost me $30 and 15 minutes of my time to replace them. As for the tires the BF Goodrich G-Force A/S tires have a 45,000 mile warranty. The tires only have about 15,000 miles on them. I don’t do burn outs and the tires where nowhere near the tread wear markers. The service receipt said the tires couldn’t be rotated because they were rotational. Prior service receipts said they had been rotated. The car has staggered tires which can be rotated from right front to left front and right rear to left rear. I can just imagine how much longer I would have waited if all the recommended service was performed let alone how much of a hit my credit card would have taken. More
Other Employees Tagged: Felipe Alfaro
May 21, 2021
Quick response, accurate diagnosis, and timely repair. Tell old man Robert’s he has a valuable team who are the key factors in maintaining a strong client commitment to your dealership. Not to forget Mike Tell old man Robert’s he has a valuable team who are the key factors in maintaining a strong client commitment to your dealership. Not to forget Mike Armstrong and your daughter Christal. Ray U More
Other Employees Tagged: Felipe Alfaro , Joel Pavlik
May 20, 2021
I go to Advantage Chevrolet for oil changes, tune ups, recalls, whatever. I have a good experience, timely ,courteous and I feel that the car is in good hands with experienced service mechanics! recalls, whatever. I have a good experience, timely ,courteous and I feel that the car is in good hands with experienced service mechanics! More
Other Employees Tagged: Felipe Alfaro, Angel Lopez , Valerie Tromiczak
May 20, 2021
Great friendly service and got me in and out quickly! They made sure they had the part in stock for me to ensure a quick turnover.. They made sure they had the part in stock for me to ensure a quick turnover.. More
Other Employees Tagged: Felipe Alfaro
May 20, 2021
Carolina my service advisor is the best! Always on top of her job and communication. When necessary Felipe the service manager is equally as great and offers great solutions to any issues. Would definit of her job and communication. When necessary Felipe the service manager is equally as great and offers great solutions to any issues. Would definitely recommend buying a vehicle from Advantage based on the service. GREAT PEOPLE!! More
Other Employees Tagged: Mike Armstrong, Felipe Alfaro , Roberto Parera, Juan Martinez
May 19, 2021
17 years and counting of outstanding service! Mike O'Connor was my salesman. He did an outstanding job to make sure my deal was seamless. Thank you for another smooth transaction!! 😬 O'Connor was my salesman. He did an outstanding job to make sure my deal was seamless. Thank you for another smooth transaction!! 😬 More
Other Employees Tagged: Robert Alanis, John Mack, Joslynn Keys, Fabian Murillo, Steve Jaeger, Dan Rekstad, Steve Garcia , Mike O'Connor
May 17, 2021
Excellent service, Carolina was prompt, courteous and wonderful to work with. Service was fast and gave the car a nice car wash before I left. wonderful to work with. Service was fast and gave the car a nice car wash before I left. More
Other Employees Tagged: Julia Harskey
May 11, 2021
Another great experience at the Chevy dealer. They treat you like family soon as you walk in the door. They ask a lot of questions to make your experience as less stressing as possible you like family soon as you walk in the door. They ask a lot of questions to make your experience as less stressing as possible More
May 11, 2021
Advantage Chevy always provides great service, by professional, friendly staff. Fast, reliable service. Easy transition into a loaner and vehicle was ready to pick up at the time stated. professional, friendly staff. Fast, reliable service. Easy transition into a loaner and vehicle was ready to pick up at the time stated. More
Other Employees Tagged: Roberto Paredes

