Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 48

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
554 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

554 Reviews

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554 Reviews of Carolina Wetzel

May 10, 2021

Dealership Rating
Employee Rating

Excellent professionals and very friendliest They know how to handle your business, with pasión and integrity doing explanations about the service and time to be ready More

by Gustavo Munoz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

May 13, 2021

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 07, 2021

Dealership Rating
Employee Rating

Always Great Customer service from the service department - Service Advisor C. Martinez. She has been my advisor for about 2-3 years servicing 5 cars in total. Also Bryan, Lube Tech performed/ provided a g More

by Rdavis@3025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan - Lube Tech

May 12, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 06, 2021

Dealership Rating
Employee Rating

there was a recall on my truck. work was not done,instead was told I needed a new cabin filter. A new filter was bought last month and installl by chevy....After everytrhing was done. my truck was not WASH.. More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 07, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 06, 2021

Dealership Rating
Employee Rating

Excellent service, but I just hated the long wait. I had to wait 2 and 1/2 hours for an oil change and tire rotation. More

by thcums23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 05, 2021

Dealership Rating
Employee Rating

well I think was a great to have my car fixed, and I hope I not going to have this problem anymore , thank you very much, More

by ALICIAUHL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

May 10, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Alicia! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 04, 2021

Dealership Rating
Employee Rating

My car was paid for they told the tow truck driver it was not the service suck as usual not happy with service at all More

by VENITADIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro

May 04, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 03, 2021

Dealership Rating
Employee Rating

Advantage has excellent customer service, both when purchasing a car and servicing your vehicle. Thank you to Pablo our salesman and Carolina from the service department. More

by stinkie43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong

May 06, 2021

Advantage Chevrolet of Hodgkins responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 03, 2021

Dealership Rating
Employee Rating

Took care of my problems and didn’t have to wait for a long time at the dealership. They help with rentals if I need one. More

by estrada1991estrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

May 06, 2021

Advantage Chevrolet of Hodgkins responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 26, 2021

Dealership Rating
Employee Rating

Always very informative and helpful with questions and concerns Had car brought in with. I appointment and very minimal wait to get car back and running again More

by jmw2611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 26, 2021

Dealership Rating
Employee Rating

Really nice place, super clean and have a kids zone while the waiting. Customer service team super great and helpful. Definitely I recommend this place. More

by cajimenez67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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