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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 54

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
562 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

562 Reviews

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562 Reviews of Carolina Wetzel

March 03, 2021

Dealership Rating
Employee Rating

Thanks for everything, loved the service. Always looking up for customers. My car got done what was needed oils change and check engine light. Thanks for everything More

by MARIA_1993-24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 05, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 01, 2021

Dealership Rating
Employee Rating

Every visit here makes me happy! The combination of technology and service professionals makes it a delight every single time! I Highly recommend Advantage Chevy! More

by Monique S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen

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Mar 04, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 27, 2021

Dealership Rating
Employee Rating

Oil change and tire rotation was completed in excellenttime. I was sent a video of the work tech performed, which I think is a very nice touch. More

by HERB.CADTECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 03, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 25, 2021

Dealership Rating
Employee Rating

Told me my in cabin filter would cost 60.00, but forgot to mention that price didn't include the cost of the filter which was 29.95. Went on YouTube and found how to do it myself next time. More

by rstanton18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Mar 02, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 25, 2021

Dealership Rating
Employee Rating

Kind staff and reasonable time for service. Although I do wish my car was washed off lol. Its okay, its better to save water. This planet is angry enough at us as it is. More

by SHEILA.M.DALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 02, 2021

Advantage Chevrolet of Hodgkins responded

Sheila, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 25, 2021

Dealership Rating
Employee Rating

the experience was better than it has been in the past - however the customer rep should call you back when they promise and not leave you hanging More

by GEORGENE.KAREIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 02, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback, Goergene! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 25, 2021

Dealership Rating
Employee Rating

Carolina was courteous and had great communication with me. The shuttle was perfect since it took me home after I dropped off and picked me back up when the oil change was done. More

by beth.a.sadowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 02, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 24, 2021

Dealership Rating
Employee Rating

They did a very professional job. I would recommend them for any type of repair or service Their prices are fair compared to other dealers.in the area More

by EUGENE.E.KRYCZKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Mar 01, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 24, 2021

Dealership Rating
Employee Rating

Took me right at my appointment time. Staff was courteous and helpful. Service was performed quickly and I was throughly informed of scope of work and cost. More

by Cheryl.Wesolowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 26, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 23, 2021

Dealership Rating
Employee Rating

Ever since I started going to this dealership they have been very helpful. My wife and I have had bad experiences at other dealerships but it’s never been the case at this one. Carolina has always taken ca More

by CarlosVChanquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergio Andrade

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Feb 26, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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