"Exceptional customer service, competent staff, and..."
- Tony R
Exceptional customer service, competent staff, and amazing experience!!!
Highly recommend, Vito Argote and Nick Salem. I had a wonderful experience and i will go back in a heart beet.
"Everyone at this place was amazing. They were very..."
Everyone at this place was amazing. They were very patient in explaining every details to my parents who are not fluent in English, which was really nice of them.
I am definitely coming back to leave my Mercedes back at this place because I know that they will do a top notch job.
Very friendly and welcoming.
"Was looking for a Certified Pre-owned S Class sedan...."
Was looking for a Certified Pre-owned S Class sedan. Vito directed me to a newer model and I could not be happier. My purchase was complicated by an out of state registration but Vito ensured everything went smoothly. Upon delivery Caroline gave me an excellent tutorial and I can say that I need it.
"I had a pleasant experience at Mercedes of Natick. The..."
- Sue s
I had a pleasant experience at Mercedes of Natick. The facility was clean and set up for social distancing. You were greeted with a friendly receptionist and the sales people were knowledgeable and experienced.
"Despite speed bumps unrelated to anyone at the dealership..."
Despite speed bumps unrelated to anyone at the dealership the whole process has gone smoothly. New car has lots of new features that were gone through in detail making set up seamless.
"Best experience ever buying a car, Vito Argote was really..."
Best experience ever buying a car, Vito Argote was really helpful in answering all my questions, he was able to provide me with good explanations. He was kind and willing to help. If I buy another car, I would definitely go to him and I highly recommend him if you are interested in buying a car. 5 stars for this guy.
"My husband and I just purchased a Mercedes GLE 350 the..."
My husband and I just purchased a Mercedes GLE 350 the beginning of this year Vito was a fabulous salesmen. He was excellent and very knowledgeable. He was not pushy and really listen to what we were looking for. Vito was just awesome. It was a wonderful experience and Caroline who taught me all about my car when I pick up was just terrific as well. She knew how nervous I was and made everything easy. Thank you so Very Very much Vito and Caroline.
"Sales team and the general manager were great to work..."
Sales team and the general manager were great to work with. Very customer friendly, knowledgeable and honest to work with. We will definitely shop here again for our next vehicle.
"I have visited different Mercedes dealerships and this is..."
I have visited different Mercedes dealerships and this is THE best one without a doubt. Steve is the definition of exceptional customer service. He is professional, knowledgeable and credible. He was very patient answering all of our questions, helped us find the best deal and provided detailed information on the purchase. It is a stressful process to buy a car but Steve went above and beyond to make my experience easy and enjoyable. I would definitely go back to him for any future purchase.
We also had an amazing experience with Caroline when picking up the car. She knows the vehicle inside out and only gave us detailed and clear information on all the functions. It was an exciting delivery experience.
Overall this dealership is truly wonderful and customer experience driven. I would highly recommend people to go.
"The team was amazing to work with to purchase my new car...."
The team was amazing to work with to purchase my new car. I never felt pressured into a decision and was able to review and all my options. Howard was exceptional and enjoyed our experience.