Dealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
Languages Spoken
English
452 Reviews
Write a Review452 Reviews of Caroline Fletcher
June 07, 2023
I’ve been taking my Sequoia here for routine oil changes and have never had any issues. My service representative was prompt, efficient and friendly. I really appreciate the text messages updates. I schedul and have never had any issues. My service representative was prompt, efficient and friendly. I really appreciate the text messages updates. I scheduled my appointment, showed up at the scheduled time, and was texted my vehicle was ready for pickup. All within about 45 minutes. Will continue to go here. More
May 30, 2023
I have never had a bad experience with Royal Moore Toyota. Always friendly people..George is great, I usually work with him. This last time I went in one of the sales people, wish I caught his name, w Toyota. Always friendly people..George is great, I usually work with him. This last time I went in one of the sales people, wish I caught his name, was bad mouthing another customer after they left. I just thought it was very unprofessional to be discussing it in public for all to hear. More
May 18, 2023
Royal Moore always offers fast and friendly service. We prefer to take oir cars to the dealership rather than the oil change shops, because they can offer complete recommendations for what our cars need We prefer to take oir cars to the dealership rather than the oil change shops, because they can offer complete recommendations for what our cars need. Coupons and deals are frequently offered. More
Other Employees Tagged: Margarita helped process my cash payment and provided accurate and friendly assistance.
May 15, 2023
I arrived at 7:00 am for scheduled 40,000 mile service. I expected a wait of several hours, depending on the complexity of services required. I was pleasantly surprised to have my vehicle completed and ret I expected a wait of several hours, depending on the complexity of services required. I was pleasantly surprised to have my vehicle completed and returned in a little over an hour. More
May 12, 2023
I have always received Great customer service since 2020. And will continue to use Royal Moore Toyota for all of needs. And will continue to use Royal Moore Toyota for all of needs. More
Other Employees Tagged: George Stavrakis , Alex Rom

