Carrie Brown | Page 3

MINI of St Louis responded

Wow, thank you for the fantastic review! We're absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has a n exceptional experience. Erica and John is truly an asset to our team, and we'll be sure to pass along your feedback.

MINI of St Louis responded

Thank you for the 5 - star review! We are happy to be of service and look forward to the next visit, take care!

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that you have a great service visit and that Erica kept you updated throughout the whole process! Thank you for choosing MINI of St. Louis! :)

MINI of St Louis responded

Thank you for your kind words and continued trust! We truly appreciate your trust in us. Our team takes pride in going above and beyond to make every visit welcoming, and your feedback means a great deal to us. We look forward to welcoming you back next visit! :)

MINI of St Louis responded

Thank you for the great review! We’re glad to hear you enjoyed the easygoing experience and found the inspection video and updates helpful. We truly appreciate your trust. We look forward to seeing you again!

MINI of St Louis responded

Thank you for taking the time to share your experience! We’re so glad that we provided a welcoming space during your service visit, and we’re pleased everything from the service to the complimentary warranty coverage was a pleasant surprise. We truly appreciate your trust and look forward to welcoming you back again.

MINI of St Louis responded

Thank you for your kind words and continued trust! We’re glad to hear you consistently receive outstanding service and that our team was able to provide helpful support with your trade-in decision. We truly appreciate your loyalty and look forward to continuing to assist you in the future!

MINI of St Louis responded

Thank you so much for the wonderful review! We’re thrilled to hear that Steve and our service team consistently take great care of you. Knowing that our service department is a key reason you’re on your third MINI truly means a lot to us. We appreciate your loyalty and look forward to keeping you smiling behind the wheel for many more miles. :)

MINI of St Louis responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had such a positive experience with our sales team and service department. Providing friendly, clear, and prompt care is always our goal. We appreciate your recommendation and look forward to taking care of you again in the future! :)

MINI of St Louis responded

Thank you for the review! We are thrilled that you had a good experience with our team. Regarding the fee, the $210 fee you mentioned is our standard diagnostic fee. This covers the time and expertise of our factory-trained technicians to properly inspect, test, and diagnose concerns using specialized equipment. This step ensures we can accurately identify the issue and recommend the correct repair before any work is performed. If you have any questions about the diagnostic process or would like to review your visit in more detail, please don’t hesitate to reach out at 314-644-6464, we’re always happy to help.