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Carrie Brown
283 Reviews
Dealership Experience
21 yrs, 5 mos
Languages Spoken
English
283 Reviews
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283 Reviews of Carrie Brown
February 27, 2026
In and out with no problems! Received. A video of my car and what was needed. Excellent! Received. A video of my car and what was needed. Excellent! More
by Judy DeMoisy
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
February 24, 2026
Excellent service-as always! Mini of St. Louis has consistently treated me and my car with prompt, reliable service and advice. Mini of St. Louis has consistently treated me and my car with prompt, reliable service and advice. More
by franzela
Other Employees Tagged: Erica Wells
February 23, 2026
Customer service is always polite informative and helpful. Erica Wells was extremely kind and made sure I was informed throughout the process. John Smith was great in his video review and made me fee helpful. Erica Wells was extremely kind and made sure I was informed throughout the process. John Smith was great in his video review and made me feel confident about maintenance. Always recommend them for your Mini needs! More
by STL.dustin.king
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
February 11, 2026
Great service and staff, welcoming and friendly people, , great dealership, not to mention quality vehicles , great dealership, not to mention quality vehicles More
by fromafar
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
January 31, 2026
Everyone was nice to work with. Erica was our service advisor and kept us posted. Erica was our service advisor and kept us posted. More
by DB
Other Employees Tagged: Eric Wright, Scott Thompson, Steve Pfeiffer, Erica Wells
January 14, 2026
I appreciate all of the professionalism that this faculty shows us as customers. I am dedicated to continuing letting MINI of St Louis service my car. They go above and beyond to make me feel welcome every t shows us as customers. I am dedicated to continuing letting MINI of St Louis service my car. They go above and beyond to make me feel welcome every time that I am there. Keep up the fantastic service . More
by Jetunst
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells , Spencer Holt
January 13, 2026
Very professional but easy going. Loved the video of my car inspection and how they kept me posted on everything. Great service all around! Loved the video of my car inspection and how they kept me posted on everything. Great service all around! More
by Rob Wade
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells , The gentleman who washed and turned my car over to me. Very nice and courteous.
January 07, 2026
Very welcoming environment and Steve did his best to make me comfortable at the place while I was waiting. Brian did an amazing job for taking care of my car and I really appreciate his work. They even clean me comfortable at the place while I was waiting. Brian did an amazing job for taking care of my car and I really appreciate his work. They even cleaned my car! My warranty didn’t end yet so all the service I got was free which I was pleasantly surprised! More
by David Kim
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells , Brian Jernigan
January 03, 2026
We always receive outstanding service and support at this dealership, and today received terrific help with our decision to trade in guest newer model. dealership, and today received terrific help with our decision to trade in guest newer model. More
by Vickijbiggs
Other Employees Tagged: Erica Wells
December 30, 2025
Steve and his crew are ALWAYS wonderful. Minis service department is a primary reason why I’m on my third Mini. That and they are so much fun to drive. Minis service department is a primary reason why I’m on my third Mini. That and they are so much fun to drive. More
by Mini Lover Cate
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
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