Carrie Hoffman
Carrie Hoffman at Liberty Mazda

Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
178 Reviews
4.9

178 Reviews

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178 Reviews of Carrie Hoffman

August 24, 2025

Dealership Rating
Employee Rating

Best service department I have been to in about most of all the types of cars I have owned More

by BRC042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 23, 2025

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Employee Rating

I had a great experience at Liberty Mazda. The staff was professional and friendly which made the process quick and easy. I love my new CX 90 and would recommend Liberty Mazda. More

by ANNELLI
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Aug 23, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2025

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Trust there recommendations and more importantly not making unnecessary recommendations. Love the videos created showing my vehicle and areas of concern or not. More

by msp75
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Alana Alvarez , Georgios Zervantaridis

Aug 18, 2025

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 16, 2025

Dealership Rating
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Craig, Jason and the guys over there are always so great. Easy to work with and always accommodating. More

by WKABLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Craig Fournier, Alana Alvarez , Georgios Zervantaridis

Aug 16, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 11, 2025

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Employee Rating

Excellent the always helpful efficient and cheerful. Never any problems but always ready to help and obligr More

by PAUL_LUNIW
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Alana Alvarez , Georgios Zervantaridis

Aug 11, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 01, 2025

Dealership Rating
Employee Rating

It’s been nearly 2 & 1/2 years since i purchased my cx-30 from Liberty Mazda, and still, i couldn’t be happier, with the car itself, and their service. Craig, Carrie, and all the staff have been wonderful. i More

by north13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Malik Beckford, Craig Fournier, Alana Alvarez , Georgios Zervantaridis

Aug 01, 2025

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

August 01, 2025

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Employee Rating

Amazing inventory. Fair pricing. Fair trade in value. Informative. Clean. Friendly. We will buy again from Liberty. More

by Caleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Montez, Jordan Udi , Semir Osmanovic

Aug 01, 2025

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

July 28, 2025

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Carrie was very helpful when our information system went crazy. She helped us out greatly by dealing with our warranty . More

by AKBWCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Sanders, Alex Peruta

Jul 28, 2025

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 25, 2025

Dealership Rating
Employee Rating

The dealership in my opinion, has changed. It took awhile to make an appointment. Tried to make the appointment online but it wouldn’t take. I called. Someone in sales answered the phone and s More

by BARNER93
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 30, 2025

Liberty Mazda responded

We're sorry to hear that your recent visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 25, 2025

Dealership Rating
Employee Rating

Well organized. Transparent interaction. Respectful of my time. On top of their game. Exceeded expectations. More

by JULESMACKSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

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