Carrie Hoffman
Carrie Hoffman at Liberty Mazda

Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
183 Reviews
4.9

183 Reviews

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183 Reviews of Carrie Hoffman

October 05, 2025

Dealership Rating
Employee Rating

Carrie and Craig very knowledgeable. Would recommend Liberty (and have) to others. Keep up the good service! More

by l.leland
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Oct 05, 2025

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 18, 2025

Dealership Rating
Employee Rating

Carrie was a very caring customer service representative. We are very satisfied customers, and will return to service both our Mazdas, and now possible to buy a new one. More

by amon1650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

September 09, 2025

Dealership Rating
Employee Rating

They tried to help me as much as they could. Unfortunately I had no choice but to drive back to the original dealer of the car. Service was still top notch. Very friendly and helpful staff. More

by amianangp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Alana Alvarez

Sep 09, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 07, 2025

Dealership Rating
Employee Rating

Carrie was very pleasant and courteous. When the issue was fixed she explained in detail what the mechanic did even though he was very informative of what he did. More

by Deb Russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeon Horsford, Bill Nolette

Sep 07, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 02, 2025

Dealership Rating
Employee Rating

Great service! Took the car in on time per the appointment. Received video of what service tech did while car was in bay. Car was washed and ready go. More

by HARA_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Malik Beckford

Sep 02, 2025

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 24, 2025

Dealership Rating
Employee Rating

Best service department I have been to in about most of all the types of cars I have owned More

by BRC042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 23, 2025

Dealership Rating
Employee Rating

I had a great experience at Liberty Mazda. The staff was professional and friendly which made the process quick and easy. I love my new CX 90 and would recommend Liberty Mazda. More

by ANNELLI
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Aug 23, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2025

Dealership Rating
Employee Rating

Trust there recommendations and more importantly not making unnecessary recommendations. Love the videos created showing my vehicle and areas of concern or not. More

by msp75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Alana Alvarez , Georgios Zervantaridis

Aug 18, 2025

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 16, 2025

Dealership Rating
Employee Rating

Craig, Jason and the guys over there are always so great. Easy to work with and always accommodating. More

by WKABLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Craig Fournier, Alana Alvarez , Georgios Zervantaridis

Aug 16, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 11, 2025

Dealership Rating
Employee Rating

Excellent the always helpful efficient and cheerful. Never any problems but always ready to help and obligr More

by PAUL_LUNIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Alana Alvarez , Georgios Zervantaridis

Aug 11, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

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